Chief of Staff

Role and responsibilities

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• Executive Communications & Leadership Support: Develop high-quality leadership presentations, executive briefings, business reviews, talking points, and executive summaries that clearly communicate business performance, priorities, risks, and recommendations.

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• Goals, Financial Budget & Planning: Oversee progress against organizational goals, KPIs, and budget throughout the year. Coordinate planning and goal-setting for upcoming business cycles and ensure leadership has clear visibility into progress, risks, and required actions.

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• Strategic Execution: Partner closely with the VP to translate organization priorities into clear goals, actions, and accountability. Proactively identify gaps, risks, and opportunities through to completion.

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• VP Proxy & Executive Presence: Serve as a trusted representative and proxy for the VP across meetings, working sessions, and cross-functional engagements. Build strong relationships with senior leaders and stakeholders and ensure alignment on key priorities and decisions.

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• Business Operations & Team Workflows: Establish and maintain best practices for team workflows, planning, tracking, and reporting. Ensure critical business processes have clear ownership, consistent execution, and strong operational hygiene.

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• Efficiency & Continuous Improvement: Identify opportunities to streamline processes, eliminate unnecessary work, and improve team efficiency. Lead cross-functional efficiency and automation projects from identification through implementation and adoption.

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• Operating Cadence & Team Leadership: Own the team’s operating rhythm, including all-hands meetings, leadership meetings, workshops, planning sessions, and other forums designed to drive alignment, communication, and execution.

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• Cross-functional coordination: Connect teams and stakeholders across the organization (ex: Data Analytics, Product, Engineering, Marketing, Finance) to ensure priorities remain aligned and decisions are effectively communicated and executed.

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• Ad Hoc Strategic Initiatives: Take on high-priority, ambiguous, or time-sensitive initiatives on behalf of the VP, bringing structure and momentum to complex problems.

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What we’re looking for

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• Bachelor’s Degree from an accredited college, MBA Preferred.
• 8-10 years of experience as a Chief of Staff, Head of Business Operations or Strategy, or similar experience in a media, entertainment, or technology environment.
• Executive presence and judgment: Comfortable operating with senior executives and representing the VP with credibility, confidence, and discretion.
• Exceptional communication skills: Able to distill complex information into clear, compelling executive narratives and presentations.
• Highly detail-oriented: Strong attention to detail and a commitment to accuracy, particularly when managing executive deliverables, business reporting, goals, and budgets.
• Strong strategic and analytical thinking: Able to see the big picture while understanding the details required to drive execution.
• Exceptional organization and time management: Able to manage multiple competing priorities, navigate tight deadlines, and consistently deliver high-quality work.
• Proactive operator: Anticipates needs, identifies problems before they become issues, and independently drives work forward without requiring extensive direction.
• Change and process oriented: Naturally looks for ways to improve how teams operate and has experience implementing new processes, systems, or tools (Familiarity with Airtable and Salesforce a plus).
• Strong relationship builder: Skilled at influencing and collaborating across functions and levels of an organization, including senior leadership.
• Adaptable and comfortable with ambiguity: Thrives in a fast-paced environment where priorities can shift quickly and is willing to roll up their sleeves to get things done.

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The bottom line

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This is a high-trust, high-impact role for someone who thrives as the connective tissue between strategy and execution. The successful candidate will help the VP stay focused on the highest-value priorities while ensuring the broader organization remains aligned, accountable, and operating effectively. They will be expected to bring structure to ambiguity, elevate the quality of executive communications, continuously improve how the team works, and make sure the organization’s most important priorities actually get done.

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Compensation and benefits

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Compensation for this role, for candidates based in New York City, is expected to be between $210,000 and $250,000. Actual pay will be determined considering factors such as relevant skills and experience, and comparison to other employees in the role.

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Regular full-time employees (salaried or hourly) have access to benefits including: Medical, Dental, Vision, Life Insurance, 401(k), Employee Purchase Program, Tuition Assistance (after 6 months), Paid Time Off, Student Loan Program (after 6 months), Wellness Incentives, and many more.