Chief of Staff to CRO

Location: Mumbai preferred/ Remote (India)  

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Working Hours: US Pacific Time Zone (9:30 PM - 6:30 AM IST approximately)  

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Experience: 2-3 years in Chief of Staff/ Account Executive  

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What You Will Do  

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•  Strategic Support & Execution  
•  Serve as strategic thought partner to the CRO, helping shape and execute go-to-market strategies.  
•  Lead and manage high-priority cross-functional projects from conception to completion.  
•  Prepare executive-level presentations, board materials, and strategic communications.  
•  Conduct market research, competitive analysis, and revenue forecasting.  
•  Represent the CRO in internal and external meetings when required.  
•  Partnership Strategy & Operations  
•  Develop and execute partnership strategies with AWS, Azure, and other strategic technology partners.  
•  Manage partner relationships and drive joint go-to-market initiatives.  
•  Create partnership frameworks, playbooks, and operational processes.  
•  Track partnership metrics and optimize for revenue impact.  
•  Coordinate with product and engineering teams on partner integrations.  
•  Revenue Operations Excellence  
•  Optimize sales processes, workflows, and operational efficiency.  
•  Analyze revenue metrics and provide actionable insights.  
•  Manage CRO's calendar, priorities, and stakeholder communications.  
•  Coordinate between sales, marketing, customer success, and product teams.  
•  Drive special projects including new market entry and product launches.  
•  Team & Stakeholder Management  
•  Facilitate effective communication across global teams (US and India).  
•  Prepare agendas and follow up on action items from leadership meetings.  
•  Build relationships with key customers, partners, and investors.  
•  Support in hiring and onboarding of revenue team members.  

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What We Are Looking For  

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•  2-3 years of experience as Chief of Staff, Strategy Consultant, or similar role.  
•  Proven track record in B2B SaaS, enterprise software, or technology companies.  
•  Experience working with US-based teams and understanding of US business culture.  
•  Demonstrated success in managing complex, cross-functional projects.  
•  Experience in partnership management or business development preferred.  
•  Analytical Excellence: Strong analytical and problem-solving skills with ability to synthesize complex information.  
•  Communication: Exceptional written and verbal communication skills in English.  
•  Strategic Thinking: Ability to think strategically while executing tactically.  
•  Stakeholder Management: Experience managing senior stakeholders and C-suite executives.  
•  Technical Acumen: Understanding of AI/ML, cloud platforms (AWS/Azure), and enterprise software.  
•  Tools Proficiency: Advanced skills in PowerPoint, Excel, CRM systems (Salesforce/HubSpot), and project management tools.  
•  High degree of professionalism and confidentiality.  
•  Self-starter with entrepreneurial mindset.  
•  Comfortable with ambiguity in a fast-paced startup environment.  
•  Flexibility to work in US hours and occasional travel.  
•  Intellectual curiosity and passion for AI technology.  
•  MBA from a top-tier institution.  
•  Previous startup experience, especially in Series A-C companies.  
•  Experience with AI/ML companies or products.  
•  Existing network in the enterprise software ecosystem.  
•  Experience with US enterprise sales cycles  

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About Us  

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We’re Faclon Labs – a high-growth, deep-tech startup on a mission to make infrastructure and utilities smarter using IoT and SaaS. Sounds heavy? That’s because we do heavy lifting — in tech, in thinking, and in creating real-world impact.  

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We’re not your average startup. We don’t do corporate fluff. We do ownership, fast iterations, and big ideas. If you're looking for ping-pong tables, we're still saving up. But if you want to shape the soul of the company while it's being built- this is the place!