Member Directory

Win the locker room first!

Write everything down!

Leverage your access!

Always ask open-ended questions.

Still learning!

Memorialize and circulate an alignment strategy and refer to it at every opportunity.

Listen; build relationships deep into the organization

Positive discontent - always search for improvement opportunities

Listen to understand and not to respond.

Be kind, be curious, have courage!

Don't be afraid to push back on ideas or approaches with which you don't agree

Understanding and utilizing the leverage you have via the CEO

Be aware that this position is never fully defined or structured: this is a huge opportunity.

Ask questions (right time, clever twist, great insights)

Build trust among your leadership by finding ways to help them, put their needs before your own to start. How can you make their day to day a bit easier to build that bridge.

Inbox visibility with the CEO is a game changer (we use our own product for this!)

If it only takes a few minutes, do it now!

Make your own templates.

Make sure you understand all the stakeholders!

Never use your executive's name to get a desired outcome.

Automate everything - Microsoft Flow, Zapier... makes you look awesome + superpowers efficiency!

Schedule 1-1s with everyone on the team early on, it goes a long way towards building trust.

Not sure yet! I'll share as soon as I figure that out!

Be your own boss. Hold yourself accountable for delivering excellence and defining your standards.

Overcommunication early on is key!

Focus on maintaining breadth rather than depth

Draft a plan for your first 30/60/90 days and make sure your team is aligned with your plan

Prioritise important over urgent work for greater impact (and hire to elevate not delegate)

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Never let them see you sweat, maintain a smile and calm/positive demeanor

Context is king. Make sure to create a communication loop that allows you to connect the dots.

Spend a lot of time developing relationships

Lead through buy-in creation instead of authority.

Never underestimate the value of connectedness.

Ask a lot of questions and LISTEN to the answer. Helps build trust and gain buy in.

Make friends with Or executives admin early on, and learn about your exec’s work style

Be a good listener, make everyone feel comfortable and accountable

regularly chat w/ management, whether formally or informally, to get to know all pain points

building trust with the executive team is ciritial for success

Leverage your network to seek input on projects from various people to get to the best solution

Important: good relationships w your execs. Even more important: good relationship w their deputies

Process, process, process. Organization and agility are key.

If you’re seeing a gap, step up and do your best to fill it.

Remain courageous through all interactions - this can mean being vulnerable

I have only just started, but already I recognize the importance of accurate planning

Seek first to understand

Your team is everything - ask them what they want more often

Send out an agenda to every meeting, no matter how small

Get good at "farming"! You need to build scale by learning how to farm work from the organization.

Relationships outside of the executive office are just as important as inside. Build these by asking people how you can be of help to them.

Protect your thinking time.

Be the most nimble, flexible and open to change leader in the room.

ensure and display alignment with your primary every day

Make peace with an undefined role

Bring intentionality to the work, demonstrate humanity, build trust, & overcommunicate

Use objective criteria/data to explain actions and manage negotiations with clients/staff

When joining a new company, meet with employees to understand the org before making any changes.

Too new to role to be giving pro tips.

Never assume alignment. Ask explicit questions.

I have a daily pipeline email with my leader and highlight updates accordingly

Outlining the remit of the role clearly at the start

Be willing to adjust your style & responsibilities to help your CEO in whatever way possible!

Be organized AF. Monitor the emotional level of the conversation and use that to ask good questions.