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Success is highly dependent on the health of your relationship with your leader.

do, what is Play for you, and Work for other.

Be crystal clear on your focus (Principal, Leadership Team, Organization) and get yourself OKRs that will drive your focus and impact :)

Design your role to fit your character, not your character to fit your role.

Have a clear missions statement that employees can rally behind and contribute to

Learn to prioritize

Don't underestimate the advocacy & expectation setting that should happen when starting.

Positive discontent - always search for improvement opportunities

Ask all the dumb questions and set expectations at the outset

Challenge the status quo and offer new perspective

Inbox visibility with the CEO is a game changer (we use our own product for this!)

Try the be the most accessible person in the organisation Strategic Projects - expand delivery to UK CEO Requests Two teams reporting in - Business Intelligence and part-time MBA (strategy associate) NEEDS short term - allocating time coming off 2-3 weeks of belng slammed, coming up for air and seeking next projects What Next - unformed aspirations to start own business

Be intentional in building personal and professional relationships with your closest stakeholders.

ensure and display alignment with your primary every day

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Task tracker to show progress deadlines and collaboraters

Find your CEO's weak & blind spots and cover down on them & don't bite off more than you can chew

Be an empathetic confidant to not only your executive, but also the broader organization.

Still learning!

That’s why I’m here!

I am still new at this. Too soon to share a best tip at this point.

Leverage your access!

Lead by doing. Nothing is above your paygrade.

Speak with every team member at least once a quarter - keeps you grounded and aware across levels.

In every interaction / initiative - set the proper expectations!

Make your own templates.

Learn to handle ambiguity.

Ask a lot of questions and LISTEN to the answer. Helps build trust and gain buy in.

You need to be proactive and find the missing gaps between leadership team and rest of the team

"Less is more"

Bring intentionality to the work, demonstrate humanity, build trust, & overcommunicate

build trust with the individuals you are the chief of staff for

Win the locker room first!

Write everything down!

Always ask open-ended questions.

Memorialize and circulate an alignment strategy and refer to it at every opportunity.

Listen; build relationships deep into the organization

Listen to understand and not to respond.

Be kind, be curious, have courage!

Don't be afraid to push back on ideas or approaches with which you don't agree

Understanding and utilizing the leverage you have via the CEO

Be aware that this position is never fully defined or structured: this is a huge opportunity.

Ask questions (right time, clever twist, great insights)

Build trust among your leadership by finding ways to help them, put their needs before your own to start. How can you make their day to day a bit easier to build that bridge.

If it only takes a few minutes, do it now!

Make sure you understand all the stakeholders!

Never use your executive's name to get a desired outcome.

Automate everything - Microsoft Flow, Zapier... makes you look awesome + superpowers efficiency!

Schedule 1-1s with everyone on the team early on, it goes a long way towards building trust.

Not sure yet! I'll share as soon as I figure that out!

Be your own boss. Hold yourself accountable for delivering excellence and defining your standards.

Overcommunication early on is key!

Focus on maintaining breadth rather than depth

Draft a plan for your first 30/60/90 days and make sure your team is aligned with your plan

Prioritise important over urgent work for greater impact (and hire to elevate not delegate)

Never let them see you sweat, maintain a smile and calm/positive demeanor

Context is king. Make sure to create a communication loop that allows you to connect the dots.

Spend a lot of time developing relationships

Lead through buy-in creation instead of authority.

Never underestimate the value of connectedness.

Make friends with Or executives admin early on, and learn about your exec’s work style

Be a good listener, make everyone feel comfortable and accountable

regularly chat w/ management, whether formally or informally, to get to know all pain points

building trust with the executive team is ciritial for success