Chief of Staff

About Presto Phoenix, Inc.

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Presto is the leading Voice AI company for restaurant drive-thrus, operating at scale in complex, noisy, customer-facing environments. As the AI partner to more than a dozen of the most iconic American restaurant brands, Presto is building one of the most impactful real-world applications of AI that directly impacts revenue, labor efficiency, and a magical guest experience for millions of people.

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AI is not a feature at Presto—it is the foundation of how we build, evaluate, and evolve our products. We operate at lightning-speed iteration cycles and are solving some of the hardest problems in Voice AI. We are backed by Remus Capital, were a Y Combinator company, and are headquartered in Silicon Valley.

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This may not be the right fit for you if you are looking for a traditional 9-to-5 environment. We move at the pace of AI. Change is constant, and roadmaps evolve quickly. Presto is for builders, experimenters, and problem-solvers who thrive in ambiguity, learn continuously, and are excited to shape the future of real-world AI alongside a high-performance team.

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The Role

We are looking for a Chief of Staff to the CEO to be the CEO's right hand and force multiplier across the entire company. You will own our most important cross-functional initiatives end to end, represent the CEO in rooms he cannot be in, and make sure the priorities that matter actually get done.

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This is a high-ownership, high-exposure seat at the intersection of strategy, operations, and execution. You will work directly with the CEO and the leadership team on company strategy, board and investor relations, recruiting and people operations, analytics, and the operational work that keeps a fast-scaling company moving. It is the kind of role where you are trusted to walk into a room on the CEO's behalf and run it without him.

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Success requires a sharp generalist's toolkit, exceptional judgment and communication, and the drive to turn ambiguity into structure. The ideal candidate pairs a consulting-grade analytical foundation with real startup experience, and gets fluent fast in whatever the problem in front of them demands, including our technology.

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What You'll Do

• Serve as the CEO's right hand and proxy, ensuring the company's top priorities are clear, sequenced, and driven to outcomes.
• Represent the CEO in internal and external meetings, and run initiatives independently on his behalf.
• Own board and investor relations: prepare board materials and investor updates, support fundraising and diligence, and keep the data room and reporting sharp.
• Lead cross-functional projects from concept through execution across strategy, product, go-to-market, and operations.
• Drive company-building work, including recruiting, people operations, and compensation and equity.
• Own the analytics and reporting that inform strategy, translating data into clear recommendations for the CEO and leadership.
• Help drive the company's automation and operational-efficiency agenda, coordinating across teams to remove bottlenecks and scale processes.
• Prepare strategic materials, internal briefings, board decks, and investor presentations.
• Run brand- and account-specific operational work where it moves the business.
• Act as a connective layer across leadership, engineering, product, and go-to-market teams to keep everyone aligned on priorities.

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What We're Looking For

• 3 to 6 years of total experience, ideally 2 to 4 years at a top management consulting firm (or a comparable strategy, banking, or investing background) followed by 1 to 2 years at a startup or high-growth technology company.
• Bachelor's degree in any discipline, or equivalent practical experience.
• Exceptional structuring, analytical, and problem-solving skills; you can take an ambiguous problem and turn it into a plan.
• Outstanding written and verbal communication; you can build a board-ready deck and hold a room.
• Strong executive presence and judgment, someone the CEO can confidently send into a room to represent him.
• A proven track record of owning a workstream solo and driving cross-functional projects to real outcomes.
• High ownership, bias to action, and comfort operating in fast-moving, ambiguous environments where priorities evolve quickly.
• Fluency with AI and technical topics, enough to translate between technical and business contexts. Deep technical or engineering expertise is not required.

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Nice to Have

• Experience in a founder's office, chief of staff, business operations, or strategy and operations role.
• Exposure to board, investor, or capital-markets work.
• Experience in recruiting, people operations, or compensation and equity.
• Time at a startup that scaled quickly, or having built something of your own.
• Interest in AI, voice AI, or restaurant technology.

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Why Presto

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We move at the speed of AI. Change is rapid, experimentation is expected, and roles evolve alongside the technology. This is not a highly prescriptive environment—success requires curiosity, adaptability, and a desire to continuously learn and push boundaries.

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You’ll work on real-world AI systems at meaningful scale, with direct impact on the company’s strategy and execution. This role offers significant visibility and ownership across the organization while partnering closely with senior leadership to shape the future of Presto’s Voice AI platform.

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Location

This role is based in the San Francisco Bay Area and will operate on a hybrid schedule from our San Mateo, CA office.

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Compensation & Benefits

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Compensation for this role is equity-focused, with an on-target earnings (OTE) range of approximately $130,000–$200,000 annually, depending on experience and level.

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Presto’s compensation philosophy rewards high performers and aligns incentives with long-term value creation through meaningful equity participation.

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Benefits for U.S.-based employees include medical, dental, and vision insurance, a 401(k) program, and paid time off (PTO). Learn more at www.presto.com.

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Our Commitment

We value people from all walks of life and are committed to building an inclusive, equitable work environment. We strongly encourage candidates from historically underrepresented backgrounds to apply. Presto Phoenix, Inc. is an equal opportunity employer.

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If you need an accommodation to access the application or interview process, please contact recruiting@presto.com.