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Chief of Staff

$100k - $150k
New York, NY
Full-time
Apply for this jobContact employer
Apply before: 
Jul 30, 2025

Job Description:

Shaped is seeking a highly versatile and hands-on Chief of Staff to join our rapidly growing team. We're an AI-powered SaaS company revolutionizing how businesses deliver engaging user experiences through cutting-edge search & recommendations technology. As we scale the company from Series A to beyond, we need an exceptional operator who can wear multiple hats, with a particular focus on leading all recruiting efforts while building other critical business functions from the ground up.  

As Chief of Staff, you'll be both a strategic partner to our executive team and the operational backbone of our organization. For the next 12 months, you'll help manage everything from recruiting to day-to-day operations to financial operations and team logistics. If you're an organized, detail-oriented problem-solver who thrives in a fast-paced environment and has a passion for building great teams, we want to talk to you.

What You’ll Be Doing

Recruiting & Talent Acquisition

  • Own end-to-end recruiting process for all roles across our organization  
  • Develop and implement recruiting strategies to attract top talent  
  • Build and maintain relationships with external recruiting agencies and talent networks  
  • Create and optimize recruiting workflows, from job descriptions to offer letters to onboarding  
  • Conduct initial candidate screening and manage the interview process  
  • Coordinate with hiring managers to define role requirements and ideal candidate profiles  
  • Lead candidate experience and employer branding initiatives

Operations & Office Management

  • Lead office operations, including securing and managing new office space, purchasing equipment, and maintaining vendor relationships  
  • Oversee facility management, ensuring a productive work environment for the team  
  • Manage company-wide logistics, including team offsites, conference attendance, and business travel arrangements  
  • Handle vendor relationships, bill payments, and basic financial operations

People Operations & HR

  • Manage HR operations including payroll, benefits administration, and our HR platform (Rippling)  
  • Plan and execute team events, offsites, and culture-building initiatives  
  • Develop and implement HR policies and procedures  
  • Manage new hire onboarding and employee experience

Financial & Executive Operations

  • Support strategic initiatives including quarterly planning and OKR development  
  • Prepare materials for board meetings, investor updates, and all-hands meetings  
  • Assist with financial operations, including expense management and basic accounting tasks  
  • Manage cash flow operations and bank account transfers

Experience

What We're Looking For:

  • 5+ years of professional experience with at least 2 years in recruiting or talent acquisition  
  • Experience at a fast-growing startup preferred  
  • Track record of building and implementing operational processes from scratch

Skills & Capabilities

  • Recruiting Excellence: Strong ability to source, evaluate, and close candidates, particularly for technical roles  
  • Operational Excellence: Exceptional organizational skills with attention to detail and ability to manage multiple priorities  
  • People Management: Deep understanding of recruiting best practices, HR operations, and building company culture  
  • Communication: Outstanding written and verbal communication skills, particularly in candidate interactions  
  • Problem Solving: Ability to tackle ambiguous challenges and create structure where none exists

Nice-to-Have

  • Experience with applicant tracking systems and recruiting tools  
  • Technical knowledge or background that helps evaluate engineering and science candidates  
  • Experience with HR platforms (especially Rippling)  
  • Background in office management or facilities operations  
  • Knowledge of startup financial operations and accounting

What We Offer

  • Competitive salary  
  • Benefits:  
  • Unlimited PTO with flexible time-off policies  
  • Comprehensive health benefits (medical, dental, vision)  
  • 401K plan  
  • Significant equity in a fast-growing, Series A company

Why Join Our Team?

  • Work alongside our founding team of AI veterans from Meta, Google, Uber, and Amazon as we make state-of-the-art AI for recommendations and search accessible to all businesses  
  • Own critical business operations and help build the foundation for scale  
  • Drive the growth of our team during a crucial phase of company expansion  
  • Join our in-person team in Brooklyn, NY  
  • Be part of a company backed by leading investors, including Madrona and Y-Combinator

This role reports directly to our CEO and offers a unique opportunity to shape our team and company culture while gaining exposure to all aspects of scaling a Series A startup. The right candidate will have the opportunity to build out their own recruiting team as we grow.

Apply for this job
Apply before: 
Jul 30, 2025
Contact employer
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