Chief of Staff / Operations Manager

Job Description:

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Full-timeTC starting at 50k

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Milan

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Posted 1 week ago

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Work directly with the founders and take ownership of the operational backbone of Cyberwave. Shape how the company operates day to day and help turn chaos into leverage as we scale from a small, highly technical founding team into a real company.

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We're building Cyberwave at the intersection of robotics, real-time systems, and AI. Our mission is to make AI do dehumanizing work in factories around the world — and we're assembling an A+ team to do it.

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As we scale from a small, highly technical founding team into a real company, we're looking for a Chief of Staff / Operations Manager to work directly with the founders and take ownership of the operational backbone of Cyberwave.

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This is a senior or strong mid-level role with real autonomy. You will not be "support staff." You will shape how the company operates day to day and help turn chaos into leverage.

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In-person team primarily based in Milan and Zurich, with real robots, real deployments, and real impact.

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Operations Management

• Finance & Accounting
• Logistics & Supply Chain
• Partner Management
• Process Design & Automation
• Procurement
• Compliance
• Project Management

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Requirements

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• Experience operating in fast-moving startups or scale-ups, ideally with hardware, robotics, deep tech, or regulated environments
• Comfortable owning messy problems and turning them into clean systems
• Ability to operate autonomously, make decisions, and push things forward without waiting for perfect information
• Detail-oriented where it matters (finance, logistics, compliance) but pragmatic and execution-focused
• Comfortable working in English in an international, high-talent environment
• Bonus: experience with Italian corporate structures (S.p.A.), hardware logistics, or working closely with technical teams

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Responsibilities

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• Own and automate core operational processes required for an Italian S.p.A. (accounting workflows, invoicing, expenses, compliance, coordination with accountants and advisors)
• Improve internal reporting, budgeting inputs, and operational visibility for founders
• Plan and execute logistics for robots and hardware: shipping, customs, on-site installation, demos, hackathons, marketing events, and client pilots
• Coordinate timelines across engineering, marketing, and external partners to ensure robots show up, work, and come back safely
• Build repeatable playbooks for demos and field deployments
• Design and implement scalable processes to identify, evaluate, onboard, and manage partners (hardware vendors, software providers, integrators)
• Help formalize contracts, procurement flows, and partner lifecycle management
• Enable the engineering team by coordinating procurement of robots, sensors, lab equipment, tooling, and infrastructure
• Manage insurance, assets, and operational risk related to hardware and field work
• Be the connective tissue between engineering, business, and external stakeholders

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What We Offer

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• Work directly with founders and have real influence on how the company scales
• Build the operational foundation of a company working on cutting-edge robotics and AI
• High ownership, high trust, and high standards — we hire only A-players
• Competitive compensation and meaningful equity
• In-person team with real robots, real deployments, and real impact