Chief of Staff

Job Description:

Our client, a successful and growing organisation, is looking for their first Chief of Staff to support the team and inspirational MD/Founder.

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This is a high-level support role for a sharp, proactive, and efficient professional working directly with the MD.

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The ideal candidate is skilled at managing up, anticipating needs, offering well-informed recommendations, and taking initiative without waiting for direction. Success in this role demands strong judgment, professionalism, discretion, and the ability to stay several steps ahead at all times.

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Location: Kingston Upon Thames, hybrid  

Salary: £75K per annum  

Contract: Permanent, full time  

Consultant: anna@lilyshippen.co.uk - Please direct all enquiries to Anna.  

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Qualifications

• At least 3 years of experience as an assistant to MD/CEO/Director position.
• Proficiency in Excel: Ability to manage data and perform basic analysis (advanced skills not required).
• Familiarity with using project management tools to manage tasks, timelines, and workflows.
• Previous experience in legal sector is a plus but not required.

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Skills

• Excellent written and verbal communication skills.
• Strong organisational and time management abilities.
• Highly proactive; anticipates the needs of the MD/CEO without requiring direction.
• Maintains strict confidentiality with sensitive company and employee information.
• Coachable and receptive to feedback and guidance.
• Able to multitask and manage competing priorities effectively.
• Thrives in a fast-paced, dynamic work environment.
• Comfortable with a variety of tasks and the ability to adapt to changes in priority.
• Strong interpersonal skills and the ability to build positive working relationships.
• Exceptional attention to detail and accuracy.

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Business Operations and Responsibilities

• Communicate with staff and external partners on behalf of the MD to follow up on tasks and projects.
• Keep all communication and documents confidential and handle sensitive information professionally.
• Track the progress of projects and tasks.
• Do research on various topics as requested by the MD.
• Assist in preparing quarterly reports and other important documents.
• Handle ad hoc tasks as needed, making sure they are done correctly and on time.
• Provide comprehensive day-to-day support to the Managing Director (MD), ensuring all tasks and priorities are managed efficiently.

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Chief of Staff Initiatives (this list will be ever changing and strategically focused)

• Recruitment
• Onboarding
• Offboarding
• Some HR support
• New Contracts
• Contract amendments
• Benefits management and possible implementation
• Day to day company queries, liaisons, financial support
• Monthly Manager’s Meeting work

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Lily Shippen is a leading recruitment agency, specialising in executive support and business support recruitment. We connect top talent with exceptional opportunities across the UK and internationally. Our expertise spans Executive Assistant, Personal Assistant, Office Manager, Chief of Staff, and HR recruitment, offering tailored solutions for businesses across various industries.

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We recruit for permanent, temporary, and fixed-term contract roles across London, Manchester, Birmingham, Leeds, Cheshire, and beyond. Whether you’re seeking a new opportunity or looking to hire top talent, we’re here to help. If you’re an experienced Chief of Staff looking for a new challenge in a strategic, data-driven role, we would love to hear from you.