Head of Operations

United States
Hybrid ✅
Full-time
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Apply before: 
Jun 12, 2024

Who are we

Zeteo is an AI-powered platform built to accelerate access to care and increase engagement for diverse populations. Our interactive platform is intentionally designed to deliver value to members, providers, and payors. Our ultimate goal is to bridge healthcare gaps, leading to trustworthy, expedited, and personalized support that helps improve health outcomes, reduce costs for the health system, and provide stronger connectivity across stakeholders.

Our team

Zeteo founding team is composed of a diverse team of leaders and operators from Mt. Sinai, Medidata, Babylon, and Hurdle Health. Zeteo Health is backed by Benchstrength Venture Capital (General Catalyst spinout).

About you

We are in search of a dynamic, innovative individual to fill the role of Head of Operations. Your expertise and attention to detail will ensure the accurate documentation of sources, recommendations, and supporting data. You are dependable and understand the commitments of a startup. But, you have developed the maturity to strike the life-work balance for yourselves and others. You are not afraid to admit when you are wrong and pivot quickly as needed.

The Role

As the Head of Operations, you will play a critical role in shaping the future of our company. You will be responsible for a wide range of tasks spanning day-to-day operations, supporting product development, assisting the CEO in managing sales, and helping drive growth and ensure the success of our innovative solutions in the healthcare market. This position will report to the CEO.

Responsibilities:

- Develop and implement operational processes and procedures to streamline workflows and increase efficiency

- Manage day-to-day operations, including but not limited to vendor relationships and logistics

- Identify areas for improvement and implement solutions to optimize operational performance

- Support the development and execution of sales strategies to drive revenue growth and expand our customer base

- Manage system to track potential clients

- Collaborate with the marketing team to create compelling sales materials and presentations

- Work closely with the product team to define product requirements and specifications based on market research and customer feedback

- Act as a liaison between the product team and other departments to ensure alignment on product goals and priorities

Requirements:

- Bachelor's degree in business, healthcare, or a related field; MBA or equivalent experience preferred

- 5-7 years of work experience in healthcare or related industry

- Ability to work independently on projects while effectively contributing to a team environment

- Strong understanding of operations management, sales strategies, and product development processes

- Excellent communication and interpersonal skills, with the ability to build rapport with diverse stakeholders

- Highly adaptable and able to thrive in a fast-paced, dynamic environment

- Strong analytical skills and attention to detail

Preference for:

- Candidates who demonstrate a deep commitment to the problems we are solving

- Experience building digital health platforms, particularly B2B2C technology

- Experience in a fast-paced, early-stage healthcare startup environment

- Candidates located in Washington, DC, New York, or mid-Atlantic. If based elsewhere, as-needed travel to DC or New York City will be expected for this position

Benefits

We offer competitive salaries and comprehensive benefits, including medical, dental, and vision insurance, unlimited time-off policy, most federally recognized holidays, and more.

We are an Equal Opportunity Employer

We are a proud Equal Opportunity Employer, and we hope to hear from you regardless of your race, religion, national origin, sex, gender identity, sexual orientation, disability, age, veteran status, or any other applicable legally protected characteristics.

Work authorization: United States (Required)

Please submit your resume to admin@zeteo.health. We will review applications on a rolling basis.

Apply for this job
Apply before: 
Jun 12, 2024
Contact employer
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