Chief of Staff to the CEO

About Harri

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It's a great time to join Harri as we revolutionize the hospitality industry with our cutting-edge technology solutions for workforce management. We are the first enterprise-ready workforce management platform built specifically for the services vertical. We're an innovative, high-growth company with a global presence, dedicated to building strong partnerships and delivering measurable value to our customers.

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We are excited to recruit for this pivotal Chief of Staff role to ensure the optimization of operations to drive market expansion. You will serve as a highly strategic and facilitative leader and a trusted advisor to the CEO, playing a key role in turning high-level vision into actionable execution.

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What You’ll Be Doing

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As a Chief of Staff to the CEO, you will be responsible for providing strategic oversight and operational leadership to support the scaling of our global SaaS business. Your responsibilities will include:

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• Strategic Advisory: Act as a strategic advisor to the CEO and senior leadership, providing data-driven insights and recommendations to support critical decision-making.
• Operational Excellence: Develop and implement scalable processes and systems to improve the efficiency and effectiveness of Harri's global operations.
• Executive Support: Support the CEO in managing internal and external stakeholders, filtering key information, and providing backgrounders to ensure high-velocity follow-up.
• Cross-Functional Leadership: Act on the authority of the CEO to coordinate high-impact projects that span product, engineering, and GTM (Go-To-Market) teams.
• Performance Tracking: Collaborate with functional leaders to develop and track key performance indicators (KPIs) and SaaS-specific metrics to measure business health.
• Special Initiatives: Manage special projects on behalf of the executive team, such as market expansion, product launches, or strategic partnerships.
• Communication: Coordinate and facilitate executive-level meetings, ensuring alignment on the company's long-term vision and tactical goals.

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More About You: What Can You Bring?

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About

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We are looking for an individual who is a proactive, solution-oriented leader with a proven track record of managing complex, cross-functional initiatives from inception to delivery. You will be passionate about delivering successful outcomes and possess:

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• 7+ years in management consulting, big tech, and/or business operations and strategy at a B2B SaaS company.
• Excellent communication (written and verbal) and presentation skills, with the ability to communicate effectively at all levels within an organization.
• Strategic Planning: Proven ability to translate a powerful but disorganized startup vision into scoped workstreams with clear owners and timelines.
• Analytical Rigor: Experience leveraging data to inform business-critical decisions and identify inefficiencies or growth opportunities.
• Stakeholder Management: Exceptional ability to build relationships and influence leaders without relying on formal hierarchy.
• SaaS Acumen: Understanding of the B2B SaaS business model; prior experience within the Human Capital Management industry is a plus.
• Adaptability: The intellectual maturity to handle an environment in constant flux and an ownership mentality.

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When and Where You’ll Be Doing It

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• You will enjoy a full-time position.
• The salary range for this position is $175,000 - $225,000 (USD), depending on experience.
• This role reports directly to the CEO.
• Travel will be required as needed to support global operations.

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What Will You Get in Return?

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Creating An Environment Which Enables Our People To Thrive Is Crucial For Us. Harri Offers a Comprehensive Compensation Structure Designed To Support You Throughout Your Career Here. You'll Get

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• Competitive salary within the stated range.
• The opportunity to drive critical projects for a high-growth, innovative company.
• Experience working in a fast-paced, global environment.
• A collaborative and supportive team environment.

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Equity, Diversity, and Inclusion

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We're committed to building diverse talent at Harri and believe our strengths as a team come from having many unique perspectives. We value a healthy, vibrant, and inclusive organization that encourages everyone to be themselves at work. We are committed to valuing diversity and promoting equal opportunities for all and welcome applicants from all communities.

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We will be reviewing applications on a rolling basis and reserve the right to close applications early.