Chief of Staff - Leadership Operations and Executi

Tata Consultancy Services Tata Consultancy Services

Tata Consultancy Services

Full-time

Alexandria, VA

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Job Description

Role Summary

The Chief of Staff (CoS) as a strategic partner to CxO and senior leadership, driving governance, executive communication, and data-driven decision-making. The role focuses on structured leadership reporting, dashboarding, and cross-functional alignment to ensure effective execution of business and technology initiatives.

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Key Responsibilities

Leadership Support & Governance
Act as a trusted advisor, supporting leadership on strategic priorities and execution tracking
Drive governance cadence (weekly/monthly reviews), including agendas, action tracking, and decision support
Manage and standardize project charters, ensuring clear goals, timelines, and budgets across initiatives
Lead cross-functional alignment meetings to track progress and resolve RAID items

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Executive Communication
Develop executive-ready briefings, leadership updates, and business review presentations
Translate complex technical and operational inputs into clear, concise insights
Publish structured communications (e.g., workstream newsletters, milestone updates) for leadership visibility
Ensure consistent messaging across leadership forums and stakeholder groups

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Dashboard & Reporting
Build and manage executive dashboards (e.g., Smartsheet, Power BI) to track KPIs, risks, and progress
Automate reporting and maintain data grids for real-time visibility into programs (e.g., application migration, TSA/ISA tracking)
Consolidate monthly/quarterly data, validate KPI performance, and investigate outliers
Provide data-driven insights to support leadership decision-making

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Program & Initiative Management
Drive execution of cross-functional programs, including technical transformation initiatives
Track milestones for critical programs (e.g., migration, exit strategies) ensuring alignment with timelines and funding
Support leadership with structured analysis, action tracking, and escalation of risks/dependencies
Deliver time-sensitive and ad hoc leadership requests with high accuracy and quality

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Stakeholder Management
Partner with business, technology, and finance teams to ensure alignment on priorities and deliverables
Act as a liaison between leadership and delivery teams across global workspaces
Facilitate collaboration across cross-functional teams to ensure seamless execution

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Operational Excellence & Process Optimization
Develop and maintain SOPs to standardize workflows and ensure compliance adherence
Apply Lean methodologies to streamline tools, reporting systems (e.g., Smartsheet), and data structures
Eliminate redundancies and optimize workspace architecture for efficiency and scalability
Establish templates, playbooks, and reporting standards for consistent governance

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