Director of Operations

At Beam, you get to do work that really matters. We’re solving the world’s toughest social problems. And we’re growing fast 🚀

It’s not easy. Nothing worth doing ever is. But we take care of everyone who works here with everything from coaching to personal budgets and pay highly competitively.

You’ll be joining a company that’s having a huge impact on people’s lives with a culture where you can be yourself, have fun and progress rapidly.

About the role

This is an unrivalled opportunity to join the leadership team of the UK’s leading tech for good and one of the Hottest 10 Startups in London according to WIRED magazine.Reporting directly to Beam’s CEO, Alex Stephany, you’ll play a uniquely impactful role in transforming the lives of thousands - and soon, millions - of the most disadvantaged people in the UK and beyond.

As Director of Operations, you will lead the largest and fastest growing team within the business who deliver our employment service, and will scale our model in the next chapter of our growth.A proven leader with an exceptional track record scaling teams and operational processes, you’re ready for a role with incomparable legacy.

Please note this role is UK based, and we are unable to sponsor visas at this time

You’ll be

As only the fourth hire into Beams Senior Leaderships Team, you will play a key role in shaping Beam’s long-term strategyLeading and rapidly building our operational team:Significantly scaling the team by working with our Talent and People teams to attract, hire and onboarding some of the best talent out thereMaintaining our high-performance and fun culture where your team is happy, focused and deeply motivated to succeedCoaching, developing and role modelling for our talented managers who’ll report to youBuilding a strong and supportive team culture that’s aligned to our core valuesScaling our impact by taking our delivery model to the next levelDriving continuous improvement through a culture of disciplined experimentation, including by working collaboratively with our Product & Engineering teamStaying closely connected to the operational work of your junior team to ensure our model is as safe, human and scalable as possibleTaking overall responsibility for departmental KPIs and leading indicators

You are

Passionate about innovation and social impact and committed to promoting equality of opportunity in the UK and far beyondAction-oriented and highly adaptable - you're a natural problem solver able to break down complex problems into simple solutionsAn exceptionally talented people leader with a stellar track record of building and leading empathetic and diverse teamsExcited by building a world-class team with a high-performance culture that balances social impact with team wellbeingA deeply analytical systems-thinker who thrives at the intersection of people and processExcited by the prospect of rolling up your sleeves and getting close to the day to day front line deliver

You’ll need

5 years leadership experience in a leading Series A (or beyond) VC-backed tech start upA proven track record of delivering impact in an operational role: you’ve helped scale a business before and are excited to do it againSignificant people management experience - you have experience leading teams of at least 20 people - and are unfazed at the challenge of building teams into the hundredsExperience creating and scaling operational, end-to-end processes in a complex environmentExceptional communication and writing skills - you communicate clearly, concisely and positively

Our benefits Salary of £100-150k, highly competitive for seed stage tech for good spaceEMI-qualifying share optionsAnnual company retreatA laptop – choose between a MacBook Air or PC£500 personal development budgetMonthly counselling budget1:1 workplace coaching with More HappiRegular team talks from leading UK tech entrepreneursWeekly team lunch in our Moorgate officeHundreds of perks, discounts and freebies from PerkboxFree subscription to Calm meditation appDiscounted bike and accessories with CycleschemeUnlimited holiday (we recommend ~25 days + Bank Holidays per year)Hybrid working from our Moorgate office or at home (2 days in the office, 3 from home)Your own financial wellbeing coach, through Bippit Application processWe take hiring seriously. We have a five-stage interview process, giving you plenty of time to learn about Beam while we get to know you.

A 25-45 minute video call with Beam's Chief of Staff, Rachel Astall60-minute scenarios task with Beam’s CEO, AlexStrategic presentation with Beam’s COO Seb Barker and CEO, AlexWorking session with a couple of members of the team you'll leadFinal culture and values meetings with members of the Beam team

Feeling excited?

Start your journey to the most rewarding and challenging role of your career. We're excited to hear from you.