Chief of Staff to the CEO

London, England, United Kingdom
Hybrid ‚úÖ
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Apply before: 
Feb 13, 2024

Department: CEO's office

Employment Type: Permanent - Full Time

Location: UK - London

Reporting To: Marco Costa


Your new company

A tech scale up with Big Plans...

When you join Exclaimer you will join a global award winning SaaS provider with an exceptional revenue rate, ambitious growth plans, and an exciting work culture.

Not Heard of us ?

We provide world-class email signature solutions that let organizations of any size achieve brand consistency, legal compliance, and customer engagement on any device. Designed for Microsoft 365, Google Workplace, and Microsoft Exchange, our solutions are used by over 50,000 customers in 150+ countries. Some of these customers include renowned companies such as Sony, Mattel, Bank of America, NBC, the Government of Canada, the BBC, and the Academy Awards. We have over 275 employees worldwide.

To support our growth journey, we are currently looking for a Chief of Staff to the CEO. The Chief of Staff will play a critical role in supporting the CEO by providing strategic and operational leadership. This position involves a combination of high-level strategic planning, operational efficiency, and cross-functional collaboration to drive the success of the organization.

Key Responsibilities

  • Strategic Planning:
  • Collaborate with the CEO to develop and execute the company's strategic initiatives.
  • Conduct market research and competitive analysis to inform strategic decision-making.
  • Drive the alignment of business objectives with the overall mission and vision.
  • Operational Excellence:
  • Oversee the implementation of operational processes to ensure efficiency and scalability.
  • Work closely with department heads to streamline workflows and optimize resource allocation.
  • Monitor key performance indicators related to operational efficiency.
  • Executive Support:
  • Manage the CEO's schedule, prioritize meetings, and prepare briefing materials.
  • Act as a liaison between the CEO and other departments, ensuring effective communication.
  • Communication and Messaging:
  • Develop and communicate key messages internally and externally on behalf of the CEO.
  • Ensure consistent and coherent communication across the organization.
  • Craft presentations and materials for both internal and external stakeholders.
  • Project Management:
  • Lead and oversee special projects, ensuring they align with the company's strategic goals.
  • Coordinate cross-functional teams to drive the successful execution of initiatives.
  • Monitor project timelines and budgets.
  • Team Leadership and Collaboration:
  • Foster a collaborative and high-performance culture within the organization.
  • Work with department heads to facilitate cross-functional collaboration.
  • Drive initiatives to enhance employee engagement and satisfaction.

Skills Knowledge And Expertise

  • Bachelor's degree in Business, Management or a related field.
  • Proven experience in a leadership or management role within the SaaS industry.
  • Strong understanding of SaaS business models and industry trends.
  • Excellent communication and interpersonal skills.
  • Demonstrated ability to lead and influence cross-functional teams.
  • Project management experience in a technology or software development environment.

The following additional skills are also expected to bring value to Exclaimer:

  • Adaptability and agility in responding to changes in the SaaS landscape.
  • Data-driven decision-making and analytical skills.
  • Ability to maintain confidentiality and handle sensitive information.
  • Entrepreneurial mindset and a proactive approach to problem-solving.


We offer you a challenging job in a growing and truly global international SaaS company with a competitive compensation structure. Ah, and you will be part of a fun and hardworking team :)

  • Remote / Hybrid working
  • Healthcare
  • Life insurance
  • 6 weeks - work anywhere option per year
  • Employee Assistance program
  • Contributory retirement savings plan
  • Opportunities for training & development
  • Great team and culture.
  • Discounts portal
  • Income protection Insurance
  • Online GP services.

Exclaimer is an equal opportunity employer and people seeking employment with us are considered without regards to race, colour, religion, national origin, age, sex, marital status, physical or mental disability, veteran status, gender identity, sexual orientation, or any other characteristic protected by law.

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Apply before: 
Feb 13, 2024
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