Chief of Staff (to CBO)

📍 Hollywood, CA (Not Remote)

About Passes

Passes is a rapidly growing tech platform designed to help creators pursue their entrepreneurial dreams and connect with their followers. Founded by visionary tech leader Lucy Guo in 2022, Passes has attracted top talent from some of the world’s most recognized companies as we build a platform for scale.

The Role

We’re looking for a sharp, strategic, and highly organized Chief of Staff to serve as the right hand to our Chief Business Officer (CBO). This is a high-impact hybrid role that blends executive support with operational and strategic execution. You’ll manage the CBO’s day-to-day workflow—including inbox and calendar oversight—while also driving key projects, aligning cross-functional priorities, and acting as a trusted partner across business initiatives.

This is not a traditional assistant role. You’ll be deeply embedded in the inner workings of the business, helping the CBO operate at peak efficiency, stay ahead of priorities, and move fast on what matters most. Ideal candidates are detail-oriented, proactive, and capable of zooming in on logistics while zooming out to help shape strategy.

Key Responsibilities

• Operate as the CBO’s right hand — helping manage their time, focus, and follow-through across all priorities
• Own and manage the CBO’s inbox — drafting communications, triaging requests, and ensuring responsiveness
• Lead all calendar management, travel coordination, meeting prep, and logistics
• Track and drive strategic priorities, internal initiatives, and external relationships to completion
• Act as a liaison between the CBO and internal/external stakeholders with professionalism and discretion
• Organize and lead operational cadences like OKRs, KPIs, team planning, and internal reporting
• Draft decks, briefs, memos, and high-level communication across functions
• Stay on top of follow-ups, project deadlines, and internal alignment
• Support hiring processes, onboarding, and team operations within the CBO’s org
• Constantly look for ways to streamline workflows, unblock progress, and increase leverage for the CBO

What We’re Looking For

• 3+ years of experience in a Chief of Staff, Executive Assistant, or BizOps-type role in a fast-paced startup or high-growth tech/media environment
• Impeccable organizational and project management skills
• Excellent communicator — clear, concise, and confident in both written and verbal formats
• High discretion, professionalism, and emotional intelligence
• Strong judgment and the ability to anticipate needs and take initiative
• Comfortable with tools like Google Workspace, Slack, Notion, and Excel
• Based in LA or open to relocating. Travel may be required

Benefits

• Competitive salary and equity package
• Comprehensive health, dental, and vision insurance
• 401(k) plan with company matching
• Unlimited PTO
• Industry-leading in-office perks
• Professional development opportunities and continuous learning support

Passes is an equal opportunity employer—we celebrate diversity and are committed to creating an inclusive workplace for all.