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Chief of Staff

Full-time
San Francisco

About the Role

We’re hiring a Chief of Staff to join the founding team and work directly with the CEO. This role is a force multiplier - helping drive the company’s top priorities, creating leverage across the organization, and ensuring Neon Blue executes with focus and speed as we scale.

You’ll operate at the center of the business, with hands-on exposure to customers, product, go-to-market, and operations. This is an ideal role for someone who wants to learn how an early-stage AI company is built and is excited to wear many hats.

Responsibilities

Customer & Go-To-Market Enablement

  • Work directly with customers to ensure successful product deployment, adoption, and satisfaction  
  • Support onboarding, implementation, and early use cases in partnership with product and engineering  
  • Prepare and run product demos; develop sales decks, case studies, and customer-facing materials  
  • Gather customer feedback and insights and feed them back into product and GTM strategy

Founder Leverage

  • Support go-to-market execution, including booking calls, preparing materials, and conducting market and customer research  
  • Operate across functions as needed (hiring coordination, basic HR, finance and accounting support)  
  • Represent the company in meetings with customers, follow-ups, and internal coordination when appropriate

Marketing & Growth Support

  • Help drive marketing initiatives, including positioning, messaging, and early campaign execution  
  • Coordinate content, launches, and experiments across email, lifecycle, and other GTM channels  
  • Support partner and co-marketing initiatives as delegated by the CEO

Operational Excellence

  • Build lightweight processes that scale with the company without slowing velocity  
  • Anticipate and resolve operational issues impacting customers, execution, or internal efficiency  
  • Improve internal cadence around metrics, planning, and communication

Special Projects

  • Lead high-impact, ambiguous projects without a clear owner (GTM initiatives, marketing experiments, sales enablement, fundraising support)  
  • Run point on partnerships, research, and external opportunities as delegated by the CEO

About You

Experience

  • 2–5 years of experience as a founder, early startup employee, or in consulting, operations, or a high-ownership role

Skills

  • Strong written and verbal communication; able to synthesize complex ideas clearly  
  • Analytical and structured; comfortable working with data and lightweight financial models  
  • Strong project management; able to take initiatives from 0→1 with minimal oversight  
  • Comfortable working directly with customers and customer-facing teams

Mindset

  • Founder-like: bias to action, resourceful, comfortable with ambiguity  
  • Low ego, high ownership; no task is beneath you  
  • Curious, fast learner who enjoys being close to customers and product

What You’ll Gain

  • Direct exposure to the CEO, customers, and founding team  
  • Hands-on experience across product, GTM, marketing, and operations  
  • A crash course in building and scaling an AI SaaS company  
  • A path to grow into a senior operating, GTM, or leadership role as Neon Blue scales

⚒️ About Neon Blue AI

Neon Blue is an AI-powered growth platform building autonomous agents for revenue teams. Neon Blue works to centralize all important user and brand data in one place and make that actionable for generative AI. The platform then creates content (ie. emails, sms), sends that content out, automatically tests which versions are performing better for which users, and uses that information to make the next set of content. This all happens 100% autonomously, with no human review or human in the loop.

This automates large parts of the creative-data-marketing-growth workflow. The result is that companies can move 10x faster for 10x cheaper, with significantly better performance.

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