Chief of Staff

Job Title: Chief of Staff / European Programme Director – Region

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Location: London – Hybrid (2–3 days in office)  

Reports to: SVP, Region  

Business Unit: HCL Software  

Employment Type: Full-time  

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About HCL Software  

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HCL Software, a division of HCLTech, is a global technology leader driving digital transformation for the world’s most forward-thinking organizations. We deliver more than 80 enterprise-class product families across Digital Solutions, DevOps, Automation, AI & Data, and Security — enabling innovation, resilience, and measurable customer success.

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Role Overview  

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We are seeking an exceptional Chief of Staff / European Programme Director to act as a strategic partner to the SVP, Region. This is a pivotal role operating at the intersection of strategy, execution, and leadership designed for a results-driven professional with the vision to see the big picture and the discipline to make it happen.

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As the SVP’s primary business accelerator, you will drive regional strategy, optimise operational performance, and ensure cross-functional alignment across European markets. From building a sustainable, data-driven revenue engine to spearheading transformation initiatives, you will shape and deliver the priorities that define our growth trajectory.

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Key Responsibilities  

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Strategic Planning & Execution  

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• Partner with the SVP to define, operationalise, and communicate regional strategy, priorities, and OKRs.  
• Lead annual and quarterly business planning, ensuring alignment of goals, metrics, and execution plans.  
• Translate strategic vision into actionable programs with clear milestones, owners, and success measures.

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Leadership Enablement & Operating Rhythm  

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• Orchestrate the leadership team’s operating cadence, including weekly LT meetings, QBRs, and strategic offsites.  
• Develop high-impact executive briefings, board materials, market insights, and internal communications.  
• Ensure decisions are made efficiently, with rigorous follow-through and accountability.

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Regional Business Operations  

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• Drive cross-functional execution across Sales, Marketing, Product Management, and Customer Success.  
• Identify risks and opportunities through data-driven analysis; implement interventions to optimise outcomes.  
• Manage regional growth programs, market expansion, customer engagement initiatives, and account acceleration.

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Special Projects & Strategic Initiatives  

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• Lead high-priority projects on behalf of the SVP, including commercial strategy, partnerships, M&A integration, and operational transformation.  
• Act as the regional interface with global corporate teams to align priorities and leverage enterprise capabilities.

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Qualifications & Experience  

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• 7+ years in management consulting, strategy, business operations, or a senior Chief of Staff role — ideally within enterprise software or B2B technology.  
• Proven track record in developing and executing strategic initiatives across complex, matrixed organisations.  
• Strong data analytics skills (Maths/Data Science background preferred) with proficiency in tools such as Tableau, Power BI, or equivalent statistical packages.  
• Exceptional analytical, project management, and execution discipline.  
• Executive presence with the ability to influence and engage senior stakeholders.  
• Outstanding written and verbal communication skills with the ability to simplify complexity.  
• Bachelor’s degree required; MBA or equivalent preferred.  
• Fluent English required; additional European languages a plus.

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What You’ll Gain  

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• A high-visibility role at the heart of HCL Software’s European growth strategy.  
• First-hand involvement in strategic decision-making at the most senior regional level.  
• The opportunity to deliver measurable business impact in a fast-paced, global environment.  
• A collaborative, entrepreneurial culture that rewards initiative, accountability, and results.