Chief of Staff

About Billd

Billd is a fast-growing fintech company looking to disrupt a $1.5 trillion industry. We offer first-of-its-kind, industry-leading financial and technology products to empower our customers, commercial subcontractors. We believe in championing the underdog because no one else does.

You will be challenged to bring your best self to Billd and guaranteed to have the most professionally rewarding experiences of your career. We pride our team on being focused, relentless, and driven, but never take ourselves too seriously and love having fun.

As a rapidly growing company, we offer several opportunities for internal growth and career development. We’re committed to the motivated professionals that work at Billd, but don’t just take our word for it. Check out our 4.5 Glassdoor rating to see what our team has to say about working here.

But the praise doesn’t stop there. Some of our awards include: - 4x Top Private Companies award winner (Austin Business Journal) - 3x Fastest Growing Companies award winner (Austin Business Journal) - 3x Top Technology Firm (Construction Executive Magazine) - 2x Top Tech Employer in Austin (Austin Business Journal) - 2x Best Places to Work (Forbes, BuiltIn) - 1x Best CEO Nomination (Austin Business Journal)

We call our Austin, TX, headquarters home - our dog-friendly office is centrally located north of downtown and features an open and collaborative floorplan, fully stocked kitchen, and on-site fitness room. This role is in-office Mondays through Thursdays, with a work from home day on Friday, if desired.

The Role

The Chief of Staff (COS) is the CEO’s right hand and execution partner, responsible for turning strategy into results. This role is central to how the executive team operates — driving initiatives, ensuring accountability, and keeping the CEO focused on the highest-value work.

We’re looking for someone fast-paced, assertive, and comfortable managing up, down, and across. You need to thrive in ambiguity, bring urgency to execution, and have the judgment to know when to act on behalf of the CEO.

Key Responsibilities

• Own Strategic Direction – Serve as the operational owner of the company’s annual goals and key initiatives. Ensure strategic priorities are clearly defined, communicated, and tracked across the org. Work with the CEO and executive team to align on direction, pressure test priorities, and maintain momentum throughout the year. Maintain and communicate progress through tracking of metrics.
• Run the Executive Rhythm – Lead weekly leadership and department meetings (L10s), monthly reviews, and quarterly planning. Ensure meetings are efficient, data is accurate, and follow-ups are clear and assigned.
• Be the CEO’s Proxy – Represent the CEO in meetings when needed. Translate high-level direction into concrete next steps for teams. Keep a pulse on cross-functional alignment.
• Drive Communication – Build content for town halls, quarterly updates, board materials, and internal leadership comms. Make sure the right message gets to the right people at the right time.
• Enforce Accountability – Ensure leaders deliver on commitments. When the CEO makes a commitment or a leader makes one to the CEO, you track and follow through.
• Special Operations – Step into ambiguous situations, take on projects with no clear owner, and ensure execution doesn’t stall out.
• CEO Support (as needed) – Partner with the EA to prioritize the CEO’s time. Occasionally screen candidates, coordinate investor prep, or attend events on their behalf.

Skills & Qualifications

• Bachelor’s degree, MBA preferred
• 5+ years of professional experience in strategy, operations, consulting, or similar
• Advanced Excel and PowerPoint skills, experience in Notion, Salesforce, and Metabase preferred
• Strong business acumen, excellent judgment, and high standards for clarity and follow-through
• Comfortable owning multiple workstreams in a high-accountability environment
• Trusted to handle highly confidential information with integrity
• Prior Chief of Staff experience not required
• Extra points if you reference this last bullet in your first interview with the CEO

Why Billd?

Billd is committed to diversity and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.