Senior Director of Sales Operations

Description

Join the team shaping the future of healthcare! MedBridge is a dynamic software company working with the country’s largest healthcare providers to build technology solutions helping patients get better faster, while decreasing the overall cost of care. Our Sales team is growing and looking for an enthusiastic Sr. Director of Sales Operations to join us! We hire in the following states: AZ, CO, FL, IL, IA, KS, MA, MI, MN, NC, NY, OR, PA, TX, UT, VA, WA, WI, TN.

The U.S. Healthcare industry is going through a transformation. Patients want access to better healthcare tools and experiences and healthcare systems are stretched beyond capacity and adapting to the new normal after the pandemic. In this role you'll be working on the teams that are being tasked with solving these problems.

The Sales Operation leader plays a crucial role in the overall success of the Go-To-Market organization. It is the role of the Sr. Director of Sales Operations to serve as the strategic translator between business requirements and system design to ensure a scalable sales and growth engine. The role is responsible for ensuring the CRM and associated tools are positioned to optimally support sellers, sales and marketing leaders, and other organizational stakeholders.

Why work at MedBridge?

• We are mission driven. We believe in improving access to better care, and providing superior education and digital care for medical professionals and the patients they care for.
• We’re a fast-growing company where you’ll have opportunities to develop your career. We were named in Inc. 5,000 Fastest-Growth Company.
• You’ll make an impact here. 300,000+ clinicians use our products daily, impacting millions of patients. In this role, you help create experiences that impact these important leaders.
• Our customers love MedBridge! We work with 9 of the top 10 Private Practice and hospital systems nationwide, and 6 of the top 10 home health organizations. have a nearly 100% client retention rate and are continuing that work in 2024 and beyond.

Responsibilities:

• Lead & Manage Sales Operations at MedBridge, providing leadership and strategic direction to ensure operational excellence and scalability of solutions.
• Develop and enforce Sales Processes by establishing a comprehensive sales process across all segments and geographical regions to maintain consistency and effectiveness within the sales organization.
• Collaborate with Sales Leadership by holding regular leadership meetings with sales leaders to facilitate change management, forecasting, and business intelligence discussions.
• Optimizing Sales Territory Alignment by evaluating and recommending sales territory alignment strategies to continually optimize the sales organization's effectiveness and maximize revenue generation.
• Design Sales Incentive Plans, partnering with Finance and HR to develop, design, and administer sales incentive plans that attract, motivate, and retain high-performing sales talent.
• Working closely with Marketing and Marketing Operations teams on systems and analytics processes, ensuring alignment with sales objectives and strategies.
• Implement Best-in-Class Analytics to develop and operationalize through cross-functional collaboration, driving data-driven decision-making and performance improvement initiatives.

Qualifications:

• 8+ years of Sales, Marketing, or Sales Operations experience in B2B and preferably a SaaS company.
• Deep experience with CRM (Salesforce) and other commonly used sales and marketing tech stack products (Hubspot, Pardot, Salesloft, ZoomInfo, Gainsight etc.)
• Experience leading a team of 4 direct reports.
• Experience with BI tools such as Tableau or PowerBI
• Proven experience designing templates and handling documentation for business requirements
• Must have the ability to understand the business and sales/marketing process.
• Ability to clearly communicate complex information to cross-functional leaders and executives
• Scalability-minded with an eye for process and a drive for continuous improvement
• Demonstration of effective listening, communication and problem solving skills (written and verbal)

Our Culture:

• Passion. We love what we do and we find inspiration in our passion for improving patient care with innovative products.
• Collaboration. We seek and welcome feedback from colleagues, clinicians, and patients, knowing that collaboration leads to greater success.
• Resourcefulness. We’re continuously iterating and optimizing for long-term success and efficiency. We think of creative ways to solve the problem at hand.
• Quality. Quality in our work is of utmost importance; we hold ourselves and our teammates to higher standards because the quality of our work directly impacts lives.
• Customer-centric. Our success and continued growth are driven by products customers love.
• Personal health and wellness. MedBridge contributes generously to medical, dental, and vision benefits. Other benefits we provide are: paid sick time, paid vacation time, personal days, parental leave, short term and long term disability, an employee assistance program, and a 401(k) with a company match.
• Professional growth. We offer an annual stipend plus two days of paid time off for you to attend the professional development course of your choice.

Salary Range: Base salary - $155K - $175K Base Salary plus 10% bonus

At MedBridge, salary ranges are assigned to a job based on 3rd party salary benchmark surveys. Individual pay within this range is informed by the candidate's skills, capabilities and experience.

We embrace diversity and are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. No matter your background, your orientation, your identity expression, or whatever else makes you unique, if you want to raise the bar and join an amazing team of passionate people, then we'd love to work alongside you at MedBridge.

Now it’s your turn. If you liked what you’ve read and think MedBridge would be a great career choice for you, apply now and our Recruiting team will quickly follow up with you.