Stephen Levin

At Zapier, I run the Business Operations (Biz Ops) team, where we work across the company to move the most important company initiatives forward. This can mean anything from owning company OKRs to taking on a solo Proof of Concept for a new product to backfilling important folks on parental leave. We run the company OKR system, annual strategic planning, upmarket sales, pricing strategy and monetization, ARR forecasting, and special projects. As long as we’re helping the company accomplish its goals, we’re doing a good job.

Top Areas of Focus

Business Operations
Internal Comms

CoS Start Date

Nov 1, 2019

Current Industry


Company Size



11 to 15

Previous Experience

Pro Tip

To build trust, find something that an exec (other than one you're supporting) needs done, do it.


Seeing a high growth tech company go from 100-500 people in 3 years.


Benefit alot from seeing how others operate the same cadences or processes that we're attempting to roll out