Michelle Cahn

I have spent the past 5 years working at RapidSOS, an emergency tech company that is transforming how we reach 911 and first responders. I started as an intern when the company was 10 people and have stayed with the company during our growth to about 150 employees. I spent my first few years growing the marketing team and ultimately was Director of Marketing and Communications, leading a team of 6 and reporting directly to the CEO. This summer I transitioned to the Chief of Staff role to help drive cross-functional alignment and help the company in this next stage of growth.

Top Areas of Focus

Business Operations
Exec Team Organization & Mgmt
Growth/Sales & Marketing
Internal Comms
Organizational Structure
Strategic Partnerships / BD Strategy & Planning
Strategy & Planning
Team Offsites & External Events
Tech & Business Tools (Procurement)
Strategic Partnerships / BD
Change Management

CoS Start Date

Jun 1, 2020

Current Industry


Company Size



3 to 5

Previous Experience

Pro Tip


Guidance on communications strategies and how to navigate growing pains within startups growing from seed/series A stage to series C.


I want to learn how other new CoS's are navigating the role and best practices from more tenured CoS's.