Current Industry

EdTech / Education

Date Joined

June 11, 2021

Referred By

Khumaan Malpani

I was a part of the Founding Team at TapChief, a platform for solopreneurs to get discovered, get gigs and handle their administrative (such as legal and financial) affairs. My primary responsibilities at TapChief were running the Customer Success Unit, which I did for a period of 3.5 years. My entire experience with TapChief lasted for about 5 years.

TapChief recently got acquired by an Indian Ed-Tech Unicorn, Unacademy and I started operating as the Chief of Staff after that.

A few things that I particularly like focussing on are creating scalable customer experiences, and designing technology enabled systems to increase efficiency of the organization in general

Top Areas of Focus

No items found.

CoS Start Date

Mar 1, 2021

Current Industry

EdTech / Education

Company Size

501-1000

Experience

0 to 2
years

Previous Experience

Pro Tip

The thing to learn best is the decision making framework of one's executive

Gives

As someone who led operations and as a CoS at a small organization, I'm a good systems designer for internal operations. Could be for communication, productivity or efficiency. I've also managed to quite easily get the organization to trust me as the CEO's voice, an experience I'd love to share. Finally, as a CoS in a single executive rapidly scaling company, I've managed to increase my productivity quite a bit and I can share my experience on that front as well

Asks

I'm hoping to speak to Chiefs of Staff who have spent more time in the role to understand the management of executives and build my skill in strategy and planning

Superpowers

Accomplishments