I've served in this role since 2010 under different names (typically Director / VP of Ops). I'm currently serving in it for a Techstars 2020 ecomm company. I've been at 4 tech startups in NYC and SF – this is a role/scope that I'm very familiar with. I have 3.5 years of true, top-level Leadership experience.
Dug a small company out of the red in the depths of the last recession through basic (but hard) operating principles. Made business profitable again. The business acquired within a year.
Became a self-taught expert in corporate real estate: found a new 50k sq ft HQ for our company and designed and built it out from a raw space in 6 months (highly complex project + team mgmt).
Opened 3 retail stores in 2 years on shoestring budgets. Had never overseen Retail before.