Current Industry

Ecommerce

Date Joined

February 1, 2021

Referred By

Bio

I've served in this role since 2010 under different names (typically Director / VP of Ops). I'm currently serving in it for a Techstars 2020 ecomm company. I've been at 4 tech startups in NYC and SF – this is a role/scope that I'm very familiar with. I have 3.5 years of true, top-level Leadership experience.

Top Areas of Focus

Business Operations
Strategy & Planning
People & Culture

CoS Start Date

Sep 18, 2017

Current Industry

Ecommerce

Company Size

<50

Experience

10-15
years

Previous Experience

Pro Tip

Communication guidelines are absolutely critical to efficiency and avoiding burnout.

Gives

Back-office operations, all things People Ops, OKR/KPI management, corporate real estate.

Asks

It's been so helpful to learn and ask about new tools or services.

Superpowers

  • Effective communication
  • Managing expectations

Accomplishments

  • Dug a small company out of the red in the depths of the last recession through basic (but hard) operating principles. Made business profitable again. The business acquired within a year.

  • Became a self-taught expert in corporate real estate: found a new 50k sq ft HQ for our company and designed and built it out from a raw space in 6 months (highly complex project + team mgmt).

  • Opened 3 retail stores in 2 years on shoestring budgets. Had never overseen Retail before.

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