Current Industry

Public Sector / Gov

Date Joined

March 5, 2021

Referred By


After graduating from Oxford University in 2017 with a congratulatory first-class honours in Classical Archaeology and Ancient History, I joined Serco as their first graduate trainee.

Following front line placements managing asylum-seeker accommodation in Warrington and leading the staffing solution development for Serco's largest ever bid win (£1.8bn), I became General Manager for Edinburgh Cycle Hire. I was responsible for managing a team of 20 people, numerous sub-contractors, launching a new direct to consumer product in the city and growing the bike share scheme across Edinburgh as well as full P&L management.

In December 2019, I left Serco to work on start-up solution development in Oxford with the University. I re-joined Serco in September 2020 to lead on the solution development and process improvement for the Serco's delivery of Covid-19 testing centres across the UK.

In January 2021 I was appointed as Chief of Staff for Serco UK & Europe - reporting directly to the CEO. I am responsible for supporting the CEO with all his daily priorities, strategy development and chairing all executive management team meetings. My particular sector experience and interest is focussed on effective operational delivery of government policy.

Top Areas of Focus

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CoS Start Date

Jan 4, 2021

Current Industry

Public Sector / Gov

Company Size




Previous Experience

Pro Tip

Build trust fast through being humble and fast in your work ethic.


I have significant experience of working in large, complex organisations in very difficult operational environments as well as managing complex groups of senior stakeholders across a global business. In addition, I have experience in managing teams and having full responsibility for a P&L over £1m in revenue and cost lines.


The Chief of Staff role is new in Serco and I am keen to learn from others with experience of the challenges and opportunities of the role to improve my performance.



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