Manager Business Strategy

Discover. A brighter future.

With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it — we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.

Come build your future, while being the reason millions of people find a brighter financial future with Discover.

Job Description

Responsible for managing the development, implementation, strategies and other activities. Supports operations and other business partners through design, implementation, administration and testing of collection processes and strategies. Manages team members, project timelines and maintains communication updates with management. Works with other business units and resources to build requirements and solutions which support strategic initiatives aligned with business priorities. Ensures stability of each project. Maintains day to day operational changes for related processes and strategies and drives the future strategic growth of various strategies. Mitigates business risk while designing process and strategy changes which improve key performance indicators within their span of control.

Develops and coaches teams to be able to identify, manage, and escalate risk, and effectively manage risk within the teams you oversee.

Responsibilities

Manages the development, implementation of strategies and other activities to other business units.Manages team members maintaining day to day operational changes for related processes and strategies. Drives future strategic growth of various strategies.Recruits, trains and supervises staff/team members.Mitigates business risk while designing process and strategy changes which improves key performance indicators within their span of control.Supports operations and other business partners through design, implementation, administration and testing of processes and strategies in all channels.Ensures stability during each project.

Minimum Qualifications

At a minimum, here’s what we need from you:

Bachelor’s degree in Business, Economics, Statistics, Finance, or Engineering6+ years of Financial Analyst, Collections, Process Strategy, and debt collections experience

Preferred Qualifications

If we had our say, we’d also look for:

Master’s degree in business, Economics, Statistics, Finance, or Engineering8+ years of Financial Analyst, Collections, Process Strategy, and debt collections experienceAgile, PMP, Project Manager, or Lean Certified a plus

In Lieu of Education Experience:

8+ years of Financial Analyst, Collections, Process Strategy, and debt collections experience

What are you waiting for? Apply today!

All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management.

The same way we treat our employees is how we treat all applicants – with respect. Discover Financial Services is an equal opportunity employer (EEO is the law). We thrive on diversity & inclusion. You will be treated fairly throughout our recruiting process and without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status in consideration for a career at Discover.