group manager | Strategy | Digital Retail Experience
Now Brewing – group manager, Strategy, Digital Retail Experience! #tobeapartner
From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.
The Starbucks experience for customers and partners is increasingly digital and complex. This role is vital in charting our path forward. The digital retail experience (DRE) team stretches across digital ordering and delivery, payment and fraud, Starbucks card and gifting and more.
As group manager, Strategy, Digital Retail Experience, you’ll play a lead role in shaping our strategy to deliver our growth ambitions and in telling our story in a way that inspires and energizes internal and external stakeholders at all levels.
This role reports to the director strategy & portfolio for digital retail experience.
As a group manager, Strategy, Digital Retail Experience, you will…
Play a lead role in building long term vision and strategy for the digital retail experience team Be the first responder to assess, size and escalate promising new growth opportunities for leadershipLead insights strategy and learning plan and prioritization for the overall DRE team including customer and partner research, analytics, competitive and industry trends and more
We’d Love To Hear From People With
A passion and curiosity for digital innovation and the customer and store partner experienceAn ability to create sound strategies and business cases grounded in data and insightsStrong storytelling skills (verbal and written) across all levels of the organization Strong interpersonal skills with an ability to navigate and influence upward, laterally and cross-functionally in a highly matrixed organizationAn ability to synthesize large amounts of disparate ideas and facts and simplify and structure complex, ambiguous problems
Qualifications
Bachelor’s degree in business, marketing, or other relevant field, or 4+ years of US military experienceMBA a plus but not requiredProduct strategy or product management, ideally with a track record of sourcing customer insights and taking ideas from concept to launch (5+ years)Strategic management consulting and/or relevant corporate strategy experience (4+ years)Exposure to human-centered design thinking Prior experience with digital / technology products preferred
Join us and be part of something bigger. Apply today!
The pay range for this position may be narrower than that displayed, depending on where the work is performed.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers throughout our global communities. People of color, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at applicantaccommodation@starbucks.com.
