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Chief of Staff - Goods - Remote

Feb 28, 2022
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About Us

Snapcommerce is a high-growth company that sits at the intersection of mobile

commerce and fintech. Our flagship product Snaptravel allows millions of users

around the world to book their travel over messaging. We are currently in the

scale-up phase of the company with plans to grow from ~100 employees to 300+

employees as fast as possible while maintaining the competitive advantages and

culture of being a startup.

With a high-performing team of world-class leaders, Snapcommerce thrives on

tackling complex problems within AI, E-commerce, and Conversational Design to

push the boundaries of the value we can add to our users’ lives!

At Snapcommerce, we pride ourselves on the performance-driven environment

we’ve created for our team to prosper and excel. Our values are rooted in making

data driven-decisions and risk-taking actions that add value to both the user and the company. Check out this article from our CEO, Hussein on Snapcommerce's Core Values.

About the Role:

This opportunity is in the eCommerce Goods vertical, where we focus on getting

best-of-web pricing to provide value to our end user. In this role, you’ll get to learn

about the business & strategic planning (big picture) while also working through the details on the most impactful projects for the vertical, often wearing many hats.

Challenges you’ll Solve:

Work on projects of the highest importance: Report directly to the Goods general manager and help them with key projects as they arise. Given our fast-paced environment, new ideas and problems are always appearing and need someone with context across the entire company to address them. These might include building key partnerships, conducting competitive diligence, and analyzing sensitive data, among other initiatives.

Coordinate organizational planning and progress reviews: Lead the executive team through quarterly and annual objective setting and results tallying. Help craft the strategy and growth path of the Goods vertical. This can include determining the frameworks and methods used to record and track goals, pressure testing priorities with different business leaders, coordinating cross-functional goals, and sharing the information with the broader organization.

Evaluate and incubate new ideas: Be the first to scope and research new initiatives to form a point of view on whether they are feasible. Work cross-functionality to run tests with early iterations of products and ideas. Transition successful initiatives to other parts of the organization.

Engage in important, external meetings: Prepare the most senior leaders for key external meetings and attend to gain context for other initiatives and teams.

Communicate company-wide updates: Write and present internal and

external business updates. Solicit and summarize information from other leaders for these as needed. Topics can be specific, for instance, key project updates, or broad, including board decks.

● **Learn and grow: **This is an exciting opportunity for an individual with an entrepreneurial spirit to execute key projects and initiatives across the company. This role is meant to be adaptive and an opportunity to level up your communication, leadership, and project management skills.

About You:

● 3+ years in management consulting, product management, eCommerce, or as

a leader in a high growth startup, or entrepreneur

● Proven experience organizing and working with multiple, cross-functional teams

● Deep interest in e-commerce; experience working in e-commerce is a must

● Highly organized and process-driven

● Excellent business acumen

● Strong verbal and written communication skills

● Command of excel and data analysis tools (BI tools or SQL are a bonus)

● High level of accountability; self-driven and motivated

● Thrives in ambiguous situations and can resourcefully work through them

● Excited to work in a fast-paced environment

Perks & Benefits

● We are a Remote-first company, we offer flexible working hours with complete work-from-home freedom and a guilt-free unlimited vacation policy

● Enjoy employee rewards and travel discounts using SnapTravel

● Competitive salaries, equity options, full benefits from day one, wellness

budgets, and paid development - we’ve got you covered!

●UberEats credits, meal budgets, special treats, and team lunches. When in the office, enjoy daily snack services and unlimited coffee, tea, and other drinks

● Supporting continued growth with Learning & Development, Diversity &

Inclusion events, TED talk Tuesdays, and Lunch & Learn opportunities

● We welcome new additions with a generous EI top-up, parental leave, additional vacation, and a flexible return-to-work plan

● Game nights, Happy Hours, internal hackathons, team building games, workouts, and more

We Believe in Equal Opportunity

We are an equal opportunity employer and value diversity at our company. We do

not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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