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Chief of Staff

New York
Mar 22, 2022
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About Us:

Reachdesk enables companies to deliver moments that matter at scale, globally, throughout the entire customer lifecycle. Through Reachdesk companies can deliver gifts and direct mail that build deeper connections with customers, prospects and employees at the click of a button. Our integrations to your tech stack power a clear and quantifiable ROI; the direct channel is no longer a guessing game. We work with some of the world’s leading brands in B2B including ZoomInfo, Hootsuite, Zscaler and Barracuda.

Reachdesk has just raised $43m in Series B funding and we've been recognized as one of the Top 5 Fastest Growing Products for 2021. We're assembling a world-class global team, our headcount has grown to over 200 over the course of the last year across London, Lisbon and NY offices, with stratospheric growth and exciting product releases en route!

The Role:

As Reachdesk has grown over 300% in the last year, we are seeking our first Chief of Staff for the organization. This person will work directly with our CEO, founders and leadership team. This is an exciting opportunity for an individual with an entrepreneurial spirit to execute key projects and initiatives that will unlock our potential for even more growth.

**Responsibilities: **

  • Support in setting the overall strategy of the company and in day-to-day operations
  • Proactively identify opportunities to add value to the organization
  • Drive operational and planning processes to completion in partnership with the executive team and the broader organization
  • Create structure and focus for broad, ambiguous ideas that the executive team is exploring and bring forth recommendations for action in a timely manner
  • Own and continuously improve company operating cadence through OKRs (e.g. executive team meetings, leadership offsites, quarterly OKRs reviews, quarterly board meetings)
  • Distill discussions and thoughts from team meetings into strategic plans
  • Provide ad-hoc support on projects small to large (e.g. research, modeling, internal initiatives, expansion efforts, partnerships, etc.)
  • Ensure that Mission, Vision, and Principles are properly developed and communicated across teams


  • Excellent track record of professional achievement
  • Experience building and maintaining company-wide OKRs
  • Reputation as a strategic thinker
  • Demonstrated ability to be entrepreneurial and a self-starter
  • Ability to multitask and understand how to prioritize tasks based on importance vs. immediacy
  • Ability to collect and analyze data from multiple points both from inside and outside the organization
  • Extensive knowledge of business operations, and corporate development and strategy
  • High EQ and strong interpersonal skills
  • Ability to work with a diverse range of stakeholders across various functional disciplines to understand their respective challenges and motivations
  • Ability to work well with executives, and able to lead and influence across multiple levels and functions of an organization
  • Level of attention to detail that is second to none
  • Excellent oral and written communication skills
  • Experience in sourcing, leading, and executing deals
  • Ability to conduct market research and analysis that informs project selection
  • Ability to assimilate research and build business cases for market development
  • Understanding of key financial concepts

Benefits & Perks

  • Competitive salary
  • The chance to build something special and work directly with experienced founders
  • An opportunity to grow quickly with a company that is breaking new ground
  • Full autonomy over your own team and projects
  • Remote working & flexible hours
  • Competitive Medical, Dental, Vision coverage
  • 401(k) matching program
  • Unlimited PTO
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