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Chief of Staff

New York, NY
Feb 22, 2022
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Vimeo’s first Chief of Staff will serve as a right-hand partner to its Chief Executive Officer (CEO), Anjali Sud, so she can effectively fulfill her commitments and operate at the highest level. This role spans both the strategic and the tactical, working very closely with the CEO, President, and Executive Leadership Team (ELT) to ensure accountability, execution, and delivery of strategic priorities. The Chief of Staff will also partner with a variety of internal team members, serving as the organizational “glue” to propel cross-functional initiatives forward. The ideal candidate will possess the ability to build a highly effective and scalable executive office through improved systems and processes.

What you'll do:

The Chief of Staff’s responsibilities will encompass three primary areas:

  • Build and support the operational framework for the Executive Team
  • Identify, implement, and document the proper systems and structures to allow for efficient executive office operations; work closely with key stakeholders to create clear and useful documents, templates, and processes for the team and refine as necessary
  • Create sustainability and continuity of executive office systems and processes o Maintain “quality control” of information and communication to reduce reactivity; anticipate the needs of the CEO and the rest of the ELT and work to solve problems before they occur
  • Partner with key stakeholders to understand and define what are the highest priority problems facing the company and help Leadership prioritize impact and solve them
  • Ensure strategic alignment and enablement through key leadership meetings
  • Work with the ELT to set priorities for, and execution of, all Company Town Halls as well as Monthly and Quarterly Business Review Meetings
  • Create a consistent, systematic process for ELT meetings for highest and best use of time; draft prep materials and agendas in advance, record notes and keep meetings on track, and follow up for successful completion of action items
  • Drive framework and process around quarterly, annual, and long-term strategic business planning, in partnership with Vimeo’s President and team
  • Manage Operating Committee meetings, working with leaders to set the agenda, create the content, organize meetings, and follow up on action items
  • Lead the preparation process for Board materials, quarterly updates, and investor relations involving the CEO
  • Deliver results on behalf of the CEO and broader team
  • Attend key meetings and events with, or on behalf of, the CEO and ensure timely completion of action items
  • Build crisp, visually appealing slide decks to support key messages from leadership team to an internal or external audience
  • Draft internal and external communications for CEO and partner with Communications team on strategy/messaging for executive communications and external speaking engagements o Kickstart and lead cross-functional projects with a focus on end-to-end project management, most often where there is no clear owner; recent projects include retention task force, M&A integration, and global office/entity structure

Skills & knowledge you should possess:

The Chief of Staff should possess the following professional qualifications and personal attributes:

  • At least 12-15 years of professional experience
  • Track record of success as a leader within a business that has scaled (public company experience preferred but not required)
  • Experience with strategic planning, product planning, organizational planning, and operational follow-through
  • High emotional intelligence with experience in customer-facing and employee-facing roles
  • Solid business acumen: you understand key leadership and managerial attributes to lead projects from end-to-end with multiple stakeholders involved
  • Strong knowledge of operational systems, structures, and ways of working with a collective team and executive office
  • Data-driven with a bias towards taking action to improve key metrics
  • Concise, persuasive, and authentic communicator both verbally and in written communication
  • Strong executive presence: you can command a room, captivate an audience, and efficiently run meetings to get to optimal decisions
  • Ability to understand and anticipate the needs of an individual and act on them without direction
  • Superb judgment and integrity; unparalleled confidentiality and sophistication in all aspects of work
  • Excellence in execution: solid experience implementing strategic visions at a tactical level
  • Ability to build relationships easily with others, particularly over Zoom, Slack, and other forms of remote communication

Vimeo (NASDAQ: VMEO) is the world’s leading all-in-one video software solution. Our platform enables any professional, team, and organization to unlock the power of video to create, collaborate and communicate. We proudly serve our growing community of over 260 million users — from creatives to entrepreneurs to the world’s largest companies.

Vimeo is headquartered in New York City with offices around the world. At Vimeo, we believe our impact is greatest when our workforce of passionate, dedicated people, represents our diverse and global community. We’re proud to be an equal opportunity employer where diversity, equity, and inclusion is championed in how we build our products, develop our leaders, and strengthen our culture.

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