Chief of Staff

Brief Description

Chief of Staff – ICBD Holdings

Fort Lauderdale, Florida

About ICBD Holdings

ICBD Holdings is a successful, fast-growing company with the culture of a startup but the resources and experience of an established firm. Our premier “unicorn-in-the-making” asset is a healthcare startup experiencing steady growth while revolutionizing the autism care field. Our industry-leading ABA therapy organization features operations in multiple states. Never satisfied with the status quo and always looking to the future, ICBD’s latest venture is focused on AI. Come change the future with us!

Unique Leadership Opportunity at Startup with Solid Growth Potential—Total Commitment to Excellence Required!

If you have extensive experience with C-Suite executives and would relish the opportunity to operate with and on behalf of a successful, fast-moving, serial entrepreneur, you might be the perfect candidate for the Chief of Staff (COS) role supporting our Founder and CEO.

We’re looking for a dynamic, organized, and highly effective individual for the critical and strategic COS role. At our fast-paced, growing company, the COS is a trusted advisor to the CEO who oversees and optimizes the CEO’s professional and personal life. As the CEO’s right hand, the COS exercises exceptional time management, project management, prioritization, and preparation skills to ensure the eight-person C-Suite stays focused on the continued growth and well-being of the company while also supporting the CEO’s personal and philanthropic initiatives. The COS acts as an extension or representative of the CEO in business and personal matters.

What You’ll Do

Support the CEO by ensuring smooth operations throughout the organization and the personal life of the CEO.Manage a diverse range of tasks with a sense of urgency that includes availability in early mornings, evenings, and weekends. Represent the CEO and CEO Office Team with professionalism, effectiveness, and kindness. Manage the corporate C-suite as an extension of the CEO. Serve as the single, highest point of accountability for the CEO, managing all members of the CEO Office Team (Executive Assistants, Executive Personal Assistant, and others) and indirectly managing the CEO’s personal house staff via Executive Personal Assistant. Set the agenda and initiatives for the CEO’s Office and monitor accountability of the CEO Office Team’s projects while ensuring a sense of urgency. Manage the flow of communication between members of the C-Suite, making sure that initiatives achieve expected results and projects stay on time and within budget.Support the strategies of the CEO with intensive follow-up, review, and management of projects before they reach the CEO’s attention and ensure that deadlines are met. Keep the CEO informed on company and personal life initiatives on a need-to-know basis, making sure the CEO is rarely surprised by new information from others. Provide oversight of the CEO Office Team’s work in order to keep CEO at highest level of efficient operation. Make discretionary and intentional decisions on CEO’s priorities to manage the calendar, ensuring the appropriate focus on highest priorities. Communicate on behalf of the CEO in email and correspondence in the appropriate tone. Lead hiring process for all C-Suite hires. Serve as a “force multiplier” to increase the productivity of the CEO while managing and minimizing the stress of the CEO.Travel (up to 60%) on short notice and accommodate changes in travel plans or duration. Employ advanced problem-solving skills to address issues in the personal and professional life of the CEO, updating CEO as needed. Prepare presentations and meeting materials on behalf of CEO. Approve presentations and meeting materials from stakeholders prior to meetings with a focus on ensuring each meeting has appropriate data readily accessible. Represent CEO in internal and external stakeholder meetings to provide oversight of critical processes and projects. Provide direct oversight and management of the CEO’s important or time-intensive projects (personal and professional). Facilitate collaboration across C-Suite to assess KPIs, maximize efficient use of resources, and evaluate team performance data. Review comprehensive business initiatives and provide sound guidance on business decisions. Meet with department heads to advise on strategy and issues, attend C-Suite meetings, and coordinate C-Suite roundtable discussions on strategy. Manage the dissemination of information to C-Suite, keeping them informed of upcoming commitments, responsibilities, and changes in our rapidly evolving and fluid environment. Identify and manage external partnerships on behalf of the CEO and the organization. Work closely with the CEO on directives given to stakeholders and deliverables due, supporting the team members to achieve the desired results while updating CEO on impending or missed deadlines. Identify and manage philanthropic initiatives, contributions, and relationships on behalf of the CEO, personally and professionally. Manage CEO’s memberships in external organizations. Demonstrating our corporate philosophy of philanthropy and service and “reach” by serving communities on a local, state, and national level with board involvements and appointments. Build, manage, and maintain relationships with business contacts, personal contacts, vendors, and contractors on behalf of the CEO. Provide oversight and guidance on CEO’s major acquisitions– businesses, homes, jewelry, airplanes, automobiles, collectibles, etc. Exercise the utmost discretion and confidentiality to protect the privacy of the CEO and his family.

Requirements

Education/Experience and Other Requirements

MBA (or equivalent experience) with 10+ years of experience supporting C-Suite preferred; BS/BA in Business Administration or relevant field acceptable. 7+ years of experience as an Executive Assistant to a full C-suite. 5+ years of experience as a Chief of Staff at a fast-growing, midsize company. A fundamental understanding of data analytics and a critical thinking ability to extrapolate trends from data and infer appropriate operational interventions. 7+ years of advanced experience with Microsoft Office. Legally allowed to work in the United States.Must be free to travel (up to 60%) on short notice and accommodate changes in travel plans or duration.Willingness to sign a confidentiality agreement. Must maintain clean background/drug screenings and driving record.

Expertise Needed

A career commitment that welcomes 100-hour-plus work weeks and frequent calls to action, including early mornings, evenings, and weekends.Ability to work independently to meet deadlines, be a self-starter, and work extended hours.Sense of urgency with all tasks/projects.Ability to multi-task and manage a plethora of tasks simultaneously. High proficiency with PC/mobile-device technology, particularly with Zoom and online-meeting platforms.Exceptional organizational, planning, and time management skills.Extraordinary communication and interpersonal skills.Excellent written, verbal, and presentation skills.Aptitude for critical thinking, problem-solving, and decision-making.Strength of character, ethics, commitment, and reliability.High-level project and process management.Ability to be the “keeper of company culture.”Strong working knowledge of best business practices.High-energy with a can-do attitude.Diplomacy and discretion.Flexibility and agility in managing competing priorities and scheduling. Versatile abilities and extreme dedication to efficient productivity. Poised, professional, and polished style in all encounters. Strength of character, ethics, commitment, and reliability.

Competencies

Integrity: being honest and ethical. Analytical Thinking: analyzing information and using logic to address work-related issues and problems. Attention to Detail: being meticulous about details and thorough in completing work tasks. Dependability: being reliable, responsible, and fulfilling obligations. Stress Tolerance: receiving constructive criticism and process improvement suggestions with grace and dealing calmly and effectively with potentially high-stress situations in a fast-paced environment.

Summary

Special C-Suite Benefits

15 days of PTO (increases with tenure by company policy) per year. 100% paid family health insurance premium. 100% paid family dental/vision insurance premium. Concierge medical doctor for employee. 100% premium paid for long-term disability. SERP (Supplemental Executive Retirement Plan) for employee with company contributions of 15% of base salary. 401(k) program with generous employer match up to 6%. Annual C-suite bonus program.

ICBD Holdings Culture

ICBD Holdings is a supercharged environment propelled by collaboration through our philosophy: “Empowering Your Ambition.” Our team members provide a highly supportive, high-performance work environment. All our decisions are data-informed, mission-driven, and client-centric.

If you're ready to take on a challenging and rewarding role that will make a real impact on the success of our organization, we want to hear from you! Apply today and become a part of our dynamic team!

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