Chief of Staff

Washington, DC
Remote ✅
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Apply before: 
Oct 7, 2022

Based in Washington, D.C., PSI approved U.S. States, or any location outside of the US in which PSI has a registered office (preference for candidates within a commutable distance to Washington D.C.)

Less than 10% international travel

Work From Almost Anywhere Status = Eligible

Reports to President/CEO

Who We Are

Population Services International (PSI) is the world’s leading non-profit social marketing organization. We are a diverse group of over 4,500 entrepreneurial development professionals located in over 35 countries committed to making it easier for all people to lead healthier lives and plan the families they desire. PSI is using its global presence and 50+ years of experience to help reimagine healthcare. We are working to shape market systems, shift policy and funding, and strengthen global capacity to better support consumer empowered healthcare.

Join us!

Grab your seat in the Executive Office of a fast-paced, multicultural, and highly impactful Global Health organization as we enter our second half-century.

PSI seeks a Chief of Staff who will work directly for the President & CEO and closely with other members of the Executive Team, driving business priorities and institutional initiatives, advising on internal communications, and managing special projects from conception to completion. The Chief of Staff will provide dedicated support to the PSI Board of Directors and work closely with the CEO’s Executive Assistant to prioritize effective coordination and execution of the President & CEO's workload.

Your contributions

  • Lead, support, and monitor Executive Team strategic priorities and special projects from conception to completion, collaborating c losely with internal and external stakeholders as needed, and providing regular progress updates to the Executive Team. Support Executive Team effectiveness through managing meeting agendas and resulting taskers, All Hands meetings, and the annual performance management process. Lead other key corporate processes, such as maintaining the institutional calendar, and coordinate meeting cadence and agendas for other leadership groups. Act as a sounding board to the President and CEO for ideas and strategic matters and oversee planning for CEO trips and external engagements. Prepare and manage the Executive Office and Board of Directors annual operating budgets, monitoring expenditures, and advising on budget priorities. 50% of the Time
  • Design and deliver an Executive Team internal communications plan, maintaining a pulse on organizational needs and advising on internal messaging in response. Draft, edit, and deliver internal communications originating from the Executive Team (e.g., emails, blog posts, videos, website upda tes). Assist with ad hoc media relations and public relations needs, and help the Executive Team prepare for internal and external presentations and engagements. Own key external reporting processes for entities such as Global Health 50/50 and the UN Global Compact. Advise other departmen ts as needed on strategy and communications. Review and provide quality control on the written work of others seeking action by the Executive Team or seeking to communicate externally. 25% of the Time
  • Manage the preparation and planning of special events and meetings including PSI's bi-annual senior leadership meeting, the PSI World Global Meeting, Board and Board Committee meetings, Board of Directors trips, and convenings for the chairs of local PSI Boards. Develop meeting objectives and agendas, and coordinate with the Executive Assistant on logistics as needed. Coordinate and prepare meeting materials, ensure follow up on all deliverables, and record the official meeting minutes as needed. 25% of the Time

Time percentages listed above are not exact. They are estimates and may change. This is also not an exhaustive list of all tasks that an incumbent is expected to perform but is instead a summary of the primary responsibilities and requirements of the job. The incumbent may be asked to perform duties not included above. PSI reserves the right to revise job profiles at any time based on changes to the required job responsibilities.

What are we looking for?

  • Bachelor's Degree (or international equivalent) in public health, international development, public policy or a related field.
  • At least 10 years of related experience. Equivalent combination of relevant education and experience may be substituted. Experience in global health or development, as well as living/working outside the United States, a plus.
  • Excellent relationship building, stakeholder management and consensus building skills, with proven ability to work cross-functionally up and down a complex organization.
  • Able to proactively identify opportunities, diagnose problems, and develop client-centered and evidence-based solutions.
  • Excellent w ritten and verbal communication skills. French and/or Spanish language skills preferred.
  • Demonstrated successful experience working with senior-level executives.
  • Excellent time management, project management, and prioritization skills with demonstrated effectiveness in leading or managing multiple projects or initiatives simultaneously.
  • Demonstrated critical thinking and strong professional judgment, able to bring a steady hand and sense of calm to unexpected or stressful situations.
  • Able to work effectively, independently, and collaboratively.
  • Intellectual quickness, curiosity, discipline, and resourcefulness.
  • Proficient in MS Office Suite (Word, Excel, PowerPoint).
  • Excellent project management skills. Training and certification in project management preferred.
  • Able to maintain complete confidentiality for sensitive issues and information.
  • Commitment to PSI’s mission and values.

The candidate we hire will embody PSI’s corporate values:

Measurement:  You use hard evidence to make decisions and guide your work. You set clear goalposts in advance and explain clearly if you need to move them.

Pragmatism: You’ll strive to deliver the best possible result with the resources available. You won’t be paralyzed by a need to make things perfect.

Honesty: You own your mistakes and are open about your shortcomings – it’s the only way you’ll learn and improve.

Collaboration: You’ll quickly establish a mental map of whom you can rely on for what, on your team, at headquarters, and in our country offices – if you try to do it all yourself, you won’t succeed.

Trust: You accept limits to your sphere of control and give colleagues the benefit of the doubt.

Commitment: You are in it for the long-haul and want to grow with the organization, just like PSI serves its consumers and partners with host-country governments through thick and thin.

References will be required. The successful candidate will be required to pass a background check. For domestic positions: Must be authorized to work in the United States. N.B. PSI will not consider work visa sponsorship for this position.

PSI has implemented a COVID-19 Vaccine Mandate to provide a hazard free employment and work environment in our commitment to our employees. Candidates offered a position will be required to provide proof of vaccination prior to their start date and their employment will be contingent on this. Candidates needing a medical or religious accommodation should let their recruiter know.

PSI is an Equal Opportunity Employer and encourages applications from qualified individuals regardless of actual or perceived race, religion, color, sex, age, national origin, disability, sexual orientation, marital status, personal appearance, matriculation, political affiliation, family status or responsibilities, gender identity or expression, pregnancy, childbirth, related medical conditions or breastfeeding, genetic information, amnesty, veteran, special disabled veteran or uniform service member status or employment status.

ACCESSIBILITY NOTICE: If you need a reasonable accommodation for any part of the employment process due to a physical or mental disability, please send an email to: or call (202)785-0072.

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