Chief of Staff / Business Operations

Job Description:

Precision Air Heating & Cooling is seeking a driven and entrepreneurial Chief of Staff for a two-year, full-time role designed to accelerate the growth of our HVAC business and prepare the company for long-term scale. You will work directly with the owners and senior leadership to execute high-impact projects, streamline operations, and help run the business from the inside out.

​

This is a hands-on role with clear exposure to all aspects of small business operations — ideal for someone with ambitions to run, buy, or invest in small businesses in the future.

​

Key Responsibilities:

Business Operations & Performance

​

• Drive weekly operational cadences, leadership meetings, and action tracking
• Monitor and analyze KPIs across all business units (service, install, sales, memberships, CSR, etc.)
• Build and manage dashboards, department scorecards, and internal performance reports to drive accountability

​

Strategic Planning and Execution

​

• Lead and execute high-leverage projects — evaluating new acquisitions, expanding into new territories, revamping vendor relationships, or improving hiring and onboarding systems
• Work cross-functionally to ensure timely and aligned execution of company priorities

​

Process Improvement

​

• Work with each department to map current workflows, identify bottlenecks, and implement improvements
• Standardize SOPs across the organization to drive operational consistency and elevate the customer experience
• Champion a culture of continuous improvement, operational excellence, and frontline enablement

​

Ideal Candidate:

• 2–5 years of experience in operations, consulting, investment banking, or finance
• Highly organized, analytical, and proactive — thrives with autonomy and accountability
• Strong written and verbal communication
• Strong ability to both see the “big picture” and willingness to roll up your sleeves and execute
• Passion for small business and entrepreneurship

​

Compensation & Commitment:

• 2-year full-time employment contract
• Competitive base salary + performance-based bonus
• Health benefits, PTO, and hybrid work flexibility
• Potential for a long-term leadership role or equity path depending on performance

​

Why This Role Exists:

Since new ownership took over in 2022 the company has doubled in size and is growing profitably and is entering its next phase of growth — expanding its membership base, strengthening its operations, and evaluating adjacent opportunities. This Chief of Staff role is meant to bring leverage to leadership, structure to our scaling efforts, and momentum to new ideas. Each day could look a little bit different – you could be implementing a new AI solution to improve efficiency, stepping in to answer phone calls, or lead the integration of a new acquisition. After two years, you'll have helped reshape a high-performing home services company and built the skills and exposure to – depending on your background - lead and own your own business, move into a permanent leadership position, or go to business school.