Chief of Staff

United States
Hybrid ‚úÖ
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Apply before: 
Jan 15, 2024

Position Overview:

As the Chief of Staff at Good Apple, you will play a critical role in driving operational excellence, strategic alignment, and cross-functional collaboration across all departments. You will serve as the strategic liaison to the agency’s C-suite leadership team to ensure efficient communication, effective decision-making, and the successful execution of key initiatives. This role requires a deep understanding of the organization’s goals and values, excellent organizational skills, and the ability to balance strategic thinking with tactical execution in a remote-first setting.

This trusted advisor will also be responsible for managing the logistics of the CEO’s daily priorities, including scheduling meetings with internal teams and clients, managing follow-ups through our task management platform, and creating meaningful interactions between the C-suite and other agency leaders based on the needs of the business.

Core Job Responsibilities:

  • Strategic Planning and Execution:
  • Collaborate with agency leadership to develop, refine, and execute the agency's strategic plans and goals.
  • Monitor progress toward strategic objectives, track key performance indicators, and provide regular updates to the leadership team.
  • Operational Excellence:
  • Streamline internal processes, identify areas for improvement, and implement strategies to enhance operational efficiency.
  • Lead or support special projects to optimize agency workflows, resource allocation, and project management.
  • Manage timelines and deliverables for CEO and C-Suite, enforcing accountability and driving towards results.
  • Cross-Functional Collaboration:
  • Foster strong communication and collaboration between different departments, ensuring alignment and coordination in achieving agency-wide objectives.
  • Facilitate regular meetings between Discipline and Account teams, share key takeaways and manage follow-ups as necessary to enhance teamwork and cross-channel collaboration.
  • Communication and Decision Support:
  • Ensure proper materials are prepared for key leadership team meetings, deliver notes, presentations, and analyses to aid in decision-making processes for the agency's leadership.
  • Provide insights and recommendations to the leadership team based on industry trends, internal changes/opportunities, and potential challenges.
  • Maintain strong relationships with key internal & external stakeholders and leverage these relationships to drive business growth.

Additional Responsibilities:

  • Manage the CEO‚Äôs calendar: scheduling internal and client meetings, planning travel, developing an agenda and keeping detailed notes/recap, especially when the CEO is unable to attend live
  • Managing meeting follow-ups and deliverables through project management platform
  • Serve as liaison with staff, executives, senior leaders, and CEO regarding company climate, employee well-being, project updates, proposals, and planning
  • Provide department leads with recommendations and consultation to improve teamwork across the organization with the CEO values and company vision in mind
  • Assist the executive team members to determine and prioritize business strategies based on the direction of the organization
  • Determine key performance indicators and how to measure leadership team performance
  • Appropriately manage and distribute confidential information

Requirements and skills

  • Proven experience in leadership, operations, or strategic roles with a fous on operational excellence
  • Strong project management skills and the ability to manage multiple competing priorities, administrative coordination, and logistics initiatives concurrently
  • Excellent verbal and written communication skills and strong interpersonal skills, with the ability to influence and build relationships across all levels of the organization
  • Analytical mindset, capable of translating data into actionable insights
  • Ability to work effectively with minimal supervision
  • High level of discretion and confidentiality
  • Proficiency in various platforms (Microsoft Office, GSuite, Zoom, creative suites)
Apply for this job
Apply before: 
Jan 15, 2024
Contact employer

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