Chief of Staff

Scottsdale, AZ
Remote ✅
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Apply before: 
Dec 20, 2022

Looking for an opportunity with a dynamic, fun, and goal-oriented company? We’re growing quickly and we’re looking for some not-so-typical talent to join our team.

Progress Residential® is one of the largest providers of high-quality, single-family rental homes in the United States. With more than 75,000 homes across some of the fastest-growing markets, our residents appreciate the flexibility, freedom, and convenience of living in a single-family home without the obligations of home ownership.

Progress is committed to making the home rental process easy and enjoyable for the 100,000+ residents we serve by empowering our team members and investing in innovative systems and technology. Our portfolio has continued to grow substantially the past few years and we see increasing demand for professionally managed single-family rental homes and anticipate continued growth.

Employment with Progress Residential is conditional on a satisfactory background and drug screen as well as submitting proof satisfactory to Progress Residential that you are fully vaccinated against the Corona Virus COVID-19 disease, subject to any accommodations granted by Progress Residential based on disability or religion or as applicable by state law.

Text ProgressJobs to 25000 and you can chat with our Recruiting Assistant Kate who can help you find jobs, apply for jobs and answer your questions.

Position Summary

As the Chief of Staff, you’ll work as a right hand to our CEO in areas ranging from strategy and business operations to administrative officer, business intelligence, special projects and more. This is a wear many hats position where you’ll have responsibility and influence throughout the organization and play an important role in solving a variety of challenging problems while driving strategic business initiatives forward.

Essential Functions

Strategic thought and project leadership:

  • Provide thought partnership to the CEO on company’s strategic direction and the executive leadership team’s priorities, including strategy development, evaluate new ideas and business opportunities, and conducting analysis and research to support key decisions.
  • Developing and delivering communications materials, presentations, and data analysis as needed and in support of the CEO.
  • Lead special strategic projects that the CEO personally oversees (or has a keen interest in), including driving to successful outcomes
  • Drive content creation and briefs for key internal and external meetings/initiatives (executive and key client meetings, executive off-sites, and the like)
  • Co-ordinate projects or initiatives directly involving the CEO and direct reports
  • Gather quantitative and qualitative evidence of process and project success and delivering course corrections

Maximize Effectiveness Of CEO

  • Act as a proxy for the CEO, advising key leaders on best practices for getting alignment on decisions
  • Prepare and facilitate senior leadership team meetings; accountable for setting the agenda, providing insights and analysis to inform strategic conversations, and capturing and ensuring action against next steps
  • Make calendar, information and decision processes more effective for the CEO, including identifying key strategic priorities for the CEO, mapping calendar/time commitments against priorities, developing engagement plan against strategic priorities and filtering external information coming into the CEO’s office
  • Identify ways to improve CEO office’s operational workflow and drive process improvements

Stakeholder Management

  • Identify key stakeholders, engagement priorities, and represent the CEO to his contacts and the public. Collaborate with cross-functional teams to ensure external engagements reflect the CEO’s and Progress Residential’s priorities, and draft correspondence for the CEO informed by Progress Residential’s strategic focus.

Guiding And Advising Cohort Of C-suite Executive Administration Staff

  • Facilitate effective co-ordination on best practices, C-suite priorities and stakeholder engagements


  • Strategic Agility: Sees ahead clearly and can anticipate future consequences and trends accurately; can articulately paint credible pictures and visions of possibilities and likelihoods. Ability to connect issues and initiatives across leader teams to ensure seamless co-ordination and execution
  • High Intellectual Curiosity: Have an insatiable curiosity to learn and proactive approach to leaning in on new opportunities, even those outside your comfort zone
  • Problem Solving & Decision Quality: Able to use rigorous logic and methods to solve problems with effective solutions
  • Communication: Excellent verbal and written communication skills are essential
  • Results Orientation: Delivers beyond expectations and sets new and stretching goals for him/herself and the team. S/he will have a deep understanding of operational and process improvements that impact quality and execution and deliver continuous improvement
  • Process Management: Can identify and articulate the processes necessary to get things done efficiently and effectively
  • Planning & Priority Setting: Demonstrate an ability to set objectives and goals and organize work appropriately to meet and exceed goals. Possess strong organizational and time management skills
  • Organizational Savvy: Able to build constructive and effective relationships and use them to maneuver through complex situations
  • Influencing & Negotiation: Can present ideas and directions that lead others to action
  • Risk Management: Anticipate risks and identifies contingency plans and processes to prevent disruptions when risks occur
  • Systems and Tools Acumen: Proficiency in Microsoft Suite and have aptitude to learn technical applications quickly
  • 11+ years’ work experience, preferable in Real Estate, Investment, Mgmt. Consulting or other responsibilities that demonstrate strategy leadership across complex environments.

What You Can Expect From Us

Progress Residential® offers all the financial and non-financial incentives you would expect from an innovative real estate investment and management firm:

  • In addition to outstanding training, we host quarterly summits and town hall meetings to encourage growth, knowledge sharing and a good time. After all, it’s about progress, not perfection.
  • We offer competitive compensation, including a performance-based bonus.
  • Our generous benefits package includes comprehensive healthcare coverage for you and your family, parental leave, paid time off, 10 paid holidays and much more.

Closing Statement

This summary is not an all-inclusive description of job duties. Other job duties and responsibilities may also be assigned by the incumbent’s supervisor at any time based upon Company need.

Progress Residential® is a proud Equal Opportunity employer, m/f/d/v.

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