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Chief of Staff

Dallas, TX
Jul 30, 2022
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Apply before: 
Sep 6, 2022

Management Consulting has been the foundation of Point B’s employee-owned company for 25+ years. Our collaborative, forward looking leadership approach ensures our customers are on the right path to success.

What makes Point B different? An employee-ownership model that gives you a voice in directing your career and building our company. Diverse leadership opportunities to expand your skills, along with the support needed to deliver great results. A unique culture that recognizes the importance of flexibility and collaboration.

Point B has been consistently recognized as one of the best places to work by Fortune® magazine, The Wall Street Journal, Consulting® magazine,® and many others.

The Chief of Staff will work directly with the Chief Solutions Officer (CSO) and their leadership team to guide the development and implementation of key initiatives that support Point B’s key business objectives and strategic goals. This includes managing strategic projects, the product portfolio gathering insights that inform data driven decisions and orchestrating the Solutions leadership team rhythm of business.

The primary responsibilities for the Chief of Staff include executing Point B’s business strategies by coordinating and managing the operations of initiatives/tactics to generate expected business outcomes, managing the performance of the business, and communicating and supporting that performance. In addition, this role will focus on product management for our Solutions Portfolio, consisting of driving forward the product strategy, roadmap, and solution evolution.

What You’ll Get To Do

Execute the Chief Solutions Officer’s agenda

Designing, executing, and managing initiatives/projects that contribute to Point B’s Solution and Corporate strategies

Manage the product portfolio and roadmap from strategy to implementation

Managing investments and expected returns for the for the team’s initiatives

Support the annual budgeting process

Leading the issue/risk/decision management across the portfolio of initiatives

Prioritize, guide and coordinate work with leaders across the firm

Serve as a conduit to other teams across the organization including the President’s Chief of Staff and other stakeholders

Attending meetings (without CSO) to ensure continuity of messaging

Coordinates the regular review of team performance plans with continual awareness of the critical issues and business impact; provides insights into team performance

Initiates data-driven improvements to team strategy

Works with Point B’s communication and culture directors to develop and execute the team’s communication strategy in support of Point B, Inc.

Conduct research on specific topics and present back to the CSO and Senior Leadership Team to inform decisions

Supports team efforts and builds authentic relationships with individuals in work groups and teams

Participates in firm culture activities to connect regularly with other Point Bers via key cross-firm meetings

Provide recommendations for action or lead discussion for additional deep dives with a focus on moving to action

Prepare agendas, engage team members, capture notes, actions and decisions and communicate across the leadership team

Plan and/or support leadership teaming sessions and retreats

Consistently demonstrates and lives Point B cultural tenets and values

What We Offer You

The ability to chart your career path based on expertise and passions

An environment that encourages you to identify new opportunities and supports you in reaching your goals

The chance to have a balanced lifestyle by working with local or national clients in a flexible consulting model

The opportunity to further enable fun and collaborative culture with teams that are as passionate about their communities as they are about their clients

A comprehensive, flexible Total Rewards program that supports and recognizes each’s unique needs and contributions to the firm

B.A. Or B.S. Degree Required. MBA Preferred


Minimum of 7 years of business experience, including product management for a minimum of 3 years

Minimum Of 2 Years Of Internal/external Consulting Experience

Minimum of 2 years of managing and developing people in a delivery or business development capacity

The position requires an understanding of how to get things done in a complex organization through influence and collaboration and how to improve the way things get done through effective planning and process improvements.

Demonstrated expertise in the execution of business strategy (sales, delivery, development), employment experience, and the culture/values of the organization

Demonstrated expertise in data/analytics, tools, and ability to present compelling and unique views of information

Demonstrated ability to provide potentially challenging viewpoints

Ability to generate respect and trust from internal and external constituents

Effective at teaming and collaboration with peers, across functional areas

Strong client and business community relationships in market

Strong track record of client relationship management in delivery capacity, business development and account leadership

Excellent interpersonal, communications, public speaking, and presentation skills

Solid working knowledge of budgeting and strategic planning

Strong capability using technology tools to analyze, aggregate, and present data and information

The Kind Of People We Look For

Innate problem solvers who want to grow in a flexible, collaborative culture

Those who have a growth mindset regarding training, practice, and evolving their skills

Versatile people who thrive on variety and challenge

Successful in ambiguous environments

Desire to and ability to learn

Passion for Point B’s Mission, Vision, Values & Culture

Gets it done brand and attitude

Ability to work from home

Ability to work non-standard work hours when necessary.

Ability to lead through ambiguity

Ability to grasp and add value to the leader’s vision, thinking, and presentations

Trusted advisor with access to sensitive and confidential information

Ability to travel (at least twice per year)

Your Office Home Base

Any Point B Office Location



When you apply for this role, your information will be personally reviewed by our talent acquisition team (not by a robot). You can expect to hear back from us with feedback if we think there could be a fit and what next steps look like.

About Point b

Point B is a consulting company dedicated to helping organizations with critical initiatives in the areas of customer engagement, growth investments, workforce experience and operations excellence. Our diverse set of experts spans 13 U.S. locations, with international reach via our partnership with Nextcontinent. We’ve helped global organizations of all stages and sizes achieve sustainable success by focusing on the humans at the center of change.

What makes Point B Different?

Our Founding Purpose and Values of our firm. Be part of a fun and collaborative culture with teams that are as passionate about their communities as they are about their clients

Employee Ownership – Giving you a voice in directing your career and building our firm

Benefits – Our comprehensive package includes competitive base pay and an annual bonus, complete health benefits including an option for 100% employer paid premium for medical, vision and dental coverage for employees, ownership shares through our ESOP, self-directed time off and more

Work-Life Balance – A unique culture that recognizes the importance of flexibility and collaboration. Our local and national model empowers you to choose the life you want

Award winning – We are proud to be named a Best Workplace in the US by Fortune magazine, Best Workplaces for Millennials, and Best Workplaces for Women. Hear more about why people love working at Point B on GlassDoor

We are an equal opportunity employer committed to a diverse workforce. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status or disability.

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