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Chief of Staff

Mountain View, CA
Nov 13, 2021
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About Khan Academy

Khan Academy is a nonprofit on a mission to provide a free, world-class education to anyone, anywhere. We already reach millions of students every month and are growing rapidly. We're building a new type of learning institution that provides high-quality instructional and practice resources to millions of learners and the teachers who support them. We also aim to provide these resources so that they adapt to the needs of the students and teacher and eventually connect that learning to real opportunity.

Whether they're studying metaphors, mitosis, Marbury v. Madison, or multivariable calculus, we want to offer students (and teachers) the resources to realize that they can learn anything.


Our students, teachers, and parents come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. Valuing diversity, equity and inclusion not only matters, but is necessary for us to actualize our mission and truly impact the communities we serve. We believe that the best way to provide impactful education is to create a diverse team of people from different backgrounds, races, religions, genders, sexual orientations, ages, and experiences. Together, we're a team that is deeply invested in your future. We strive to be world class in investing in our people and commit to developing you as a professional.

Khan Academy is an equal opportunity employer. We are building a diverse team that values diversity, equity, and inclusion, and we encourage candidates from historically underrepresented groups to apply.


The Chief of Staff reports directly to the CEO and is responsible for driving all aspects of the strategic planning process, providing process support to the senior leadership team (SLT), Board of Directors, and CEO in day-to-day operational management. The role includes driving effective execution of initiatives relating to business effectiveness, expansion and innovation. The Chief of Staff will foster a collaborative, cross-functional approach across the entire organization to ensure that the SLT, Board of Directors, and broader team are optimally supported to deliver on Khan Academy's mission.


Khan Academy is looking for a Chief of Staff with excellent strategic planning, project management, and stakeholder management skills that can help drive the forward momentum of our passionate team. The Chief of Staff will serve as a key support for the CEO and SLT by identifying and deploying impactful strategies and processes that enable the organization to perform effectively and scale efficiently. As Chief of Staff, your work will be varied, challenging and impactful. You will:

Provide thought partnership and counsel to the CEO and SLT regarding alignment of organizational, programmatic and operational strategy.Facilitate the annual organization-wide planning process; support the SLT in scoping, planning and execution of strategic initiatives; ensure regular check-ins and report-outs of progress towards our goals.Guide the operational cadence for the SLT. Plan and execute effective SLT meetings that drive outcomes aligned with strategic priorities and that provide clarity of progress toward goals.Support ad-hoc special projects relating to exploration of strategic options, operational structure, and areas of innovation.Help the CEO effectively manage multiple initiatives and responsibilities.Serve as key partner with CEO for Khan Academy's Board of Directors.Collaborate with the CEO and Board Chair to determine the work and schedules of the Board of Directors and standing committees.Coordinate and prepare board meetings, materials and track outcomes.Ensure consistent and timely communication and involvement of the Board when appropriate.

What You Bring

7 - 10 years' experience developing strong strategic planning and business management skills.Exceptional communicator with demonstrated skill at delivering written and verbal messaging that appropriately engages diverse audiences.Superb organization and problem-solving skills with the ability to translate data insights into actionable solutions.Experience managing stakeholders through the consultation and decision-making process to facilitate strategic outcomes. A demonstrated track record of working collaboratively across functions to drive multiple initiatives, manage competing priorities, and maintain momentum.The ability to develop internal and external communications on behalf of the CEO, including internal company meetings.Ability to handle highly confidential and sensitive materials and situations with superior professionalism, poise and judgement.Diplomatic approach to relationships with the Board, donors, volunteers, senior executives and staff.A willingness to roll up your sleeves and help the team get work done as we are a nonprofit and a smaller organization.Industry experience in technology, and/or the non-profit sectors preferred.A background in consulting, investment banking or business operations is a plus.

Perks And Benefits

We may be a non-profit, but we reward our talented team extremely well!

Highly competitive salaries and annual bonusesAmple paid time off as needed – we are about getting things done, not face timeGenerous parental leaveFlexible work and time-off schedules to encourage work-family balance and holidaysAwesome team events, on-sites and off-sites, company parties and BBQs, and weekly board game nightsA fun, high-caliber team that trusts you and gives you the freedom to be brilliant The ability to improve real lives and the opportunity to work on high-impact software and programs that are already defining the future of educationAffinity groups where parents, Black and Latinx, women and gender minorities, and LGBTQIA+ identified folks come togetherAnd we offer all those other typical benefits as well: 401(k) + 4% matching & comprehensive insurance including medical, dental, vision, and life

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, gender, gender identity or expression, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status.

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