Retain is the world’s first Customer Insights Engine (CIE) that enables everyone responsible for delighting customers to be customer-obsessed. Retain delivers a trusted, flexible system for identifying and sharing the best team habits that drive customer retention and revenue. By sitting naturally in a team’s workflow, Retain enables everyone responsible for engaging customers to make data-driven decisions by giving them a complete view across the entire customer lifecycle. Retain powers enterprises like Google, Nielsen, and Salesforce.
We are a team of talented, friendly people headquartered in San Francisco. Our leadership team is composed of experienced founders from LiveRamp ($15M funding to $5B NYSE: RAMP), and early employees from Uber (NYSE: UBER), PagerDuty (NYSE: PD), and Drawbridge (acquired by LinkedIn).
As one of AngelList’s “Hot Startups Hiring Now,” the company is backed by Emergence Capital (Gordon Ritter is on the Board – an early investor in Zoom, Box, Veeva, and Salesforce), Baseline Ventures ( Steve Anderson is on the Board – (first investor in Instagram, SoFi, PagerDuty, Heroku, StitchFix, and many others), Upside Partnership, Afore Capital, and Industry Ventures.
You can learn more about our team and values here: https://www.retain.ai/careers
We are seeking a highly motivated Chief of Staff, to report to our CEO. This candidate can establish and accomplish concrete goals to support the company’s mission. In this position you will act as a strategic advisor and principal liaison for the CEO. You will also support leadership in developing and implementing strategies to improve operational and administrative processes, and company culture, as the company rapidly grows.