Chief of Staff
Position: Chief of Staff
Based in: Bagneux (France)
Working hand in glove with the CEO and Chief Transformation Officer the Chief of Staff is responsible for enhancing the effectiveness and productivity of Quadient CEO’s office. The Chief of Staff to CEO role at Quadient is a hugely autonomous and diverse role which will entail regularly representing and deputising for the CEO. The position enjoys a 360 view of the entire company and as such will suit a socially advanced and intellectually curious business leader who possesses not only strong analytical skills but also a high level of situational awareness and the ability to make effective decisions swiftly and influence C-level executives.
He/she will partner closely with the CEO daily on strategic initiatives and manage the execution of projects and tasks across all facets of business strategy and operations, including day‐to‐day management, stakeholder engagement, strategic initiatives, board engagement and oversight of deadlines. This position requires a strategic mindset, excellent communication and project management skills with a strong bias towards action and proactive delivery.
This senior-leadership level role will drive a strong, cross-departmental culture of accountability, help shape and manage the agenda of Quadient's C-suite leadership meetings, and lead thinking on the systems and checkpoints required to maintain and track strong performance throughout our organization.
This role will suit someone with several years experience gained with Private Equity, Strategy Consulting and Mergers and Acquisitions. Alternatively somone with extensive experience gained in an Operations Leadership role within a large enterprise would be of real interest.
What you'll do:
Support the CEO to achieve company and business-unit-specific operating goals, working with the executive team to understand potential gaps, define plan to address them, and ensure success Work directly with the CEO and other executive leadership to define and manage key company- wide priorities, including but not limited to strategic planning, financial processes and operational reviews Prepare and manage the meetings of the Company’s Executive Committee, Investment Committee and Board of Directors. Follow up as needed to ensure timely decision-making and implementation of initiatives. Develop, structure and constantly improve the company's governance and internal processes -- ensuring the right topics are surfaced, at the right times, facilitating effective discussion and documenting / managing follow-up on action items Support the communications from the Chief Executive Officer, internally and externally Perform complex ad-hoc analyses and presenting recommendations to the CEO, CTO and/or wider management. Periodically lead one-off projects on key strategic topics as they emerge
Knowledge, Skills & Experience
English and French Fluent is mandatory BA/BS or Engineering/Math degree or equivalent experience required; MBA strongly preferred 3-10 years of relevant experience, preferably in Strategy Consulting, Business Operations, M&A and/or with top tier consulting firm with finance focus Must have strong reasoning and analytical thinking Demonstrated experience establishing and improving processes related to operations Demonstrated excellence guiding high-performing executives / teams of executives in working together to achieve company and/or business unit goals Excellent written and verbal communication skills; previous experience with board & executive communications is a plus Excellent project management skills Strong influencing skills as well as ability to communicate directly to drive accountability where required Agility to multitask and prioritize in a rapidly changing environment in the face of many competing priorities Significant entrepreneurial drive and willingness to roll up sleeves to directly solve challenging problems where required Strong team spirit Organized and meticulous. Enthusiasm for the Company’s culture and mission Resourceful and able to quickly understand the challenges and objectives of a mission Energetic, enthusiastic, and caring personality Strong Excel skills
Our values define how we work as a team: Empowerment, Passion, Inspiration and Community. They make us EPIC. Together.
Quadient is one of the global leaders in digital and physical communication. Present in 29 countries, it generated €1.1 billion in turnover in 2021 thanks to three businesses:
Intelligent Communication Automation software Mail Related Solutions Automatic Parcel Lockers (Parcel Locker Solutions)
We exist to help organizations simplify the connection between their customers and what matters most. From mortgage approvals, medical results, and insurance claims to accounts receivables, invoices, and inbound packages.
Every day - we help companies manage over 788 million connections with their customers. Our award-winning solutions and best in class customer service are the reasons we have grown to become the driving force behind the world’s most meaningful customer experiences.