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Chief of Staff

New York, NY
Jul 15, 2021
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Apply before: 
Aug 14, 2021

Bond Vet is building the next generation of veterinary clinics from the ground up — and we’re looking for a talented Chief of Staff to join our team.

We’re focused on urgent care, so we’re there for pets when they need us most. Our clinics are designed with pets and people in mind — they’re warm, friendly, and highly sniffable. We balance this design with a strong focus on technology, all built in-house, which means we can easily innovate our systems to improve the veterinary team, pet, and client experience.

The Chief of Staff will partner with members of Bond Vet leadership across departments, spearhead special projects, and facilitate new strategic initiatives. This is a strategic role that will act as a thought partner to our CEO and will drive key decision making processes across all our departments, as well as help us scale through our next stage of growth. We are looking for a motivated, results driven, and analytical individual who will thrive in a fast-paced and rapidly changing environment.

What You'll Do:

- Partner with CEO to spearhead and lead strategic initiatives to ensure Bond Vet reaches its short term and long term objectives- Track and analyze progress against executive team objectives and communicate status issues to leadership when there is impact to company objectives- Conduct open-ended research, build scalable solutions, and present actionable insights to company leadership- Compile data, financials, and key operational metrics to help drive data-driven decisions- Drive performance through key strategic projects, ongoing planning, and KPI tracking- Ensure strong communication and alignment across key company objectives- Prepare company updates and business reviews

You Have:

- 5-7 years of experience in consulting, operations, or project management- Experience in a high growth start up is preferred - Track record of success in building new operational processes and an ability to work through ambiguity- Strong problem solving skills as well as the ability to collaborate cross-functionally with several different departments 

Our Values:

- We’re obsessed with pets. The love we feel for animals drives us to do our best. We work with initiative, positivity and warmth to bridge the gap between human and pet, focusing on wellness to keep a better, stronger bond. - We work as a team. We’re knowledgeable, friendly, and passionate about a better veterinary experience. We jump at the opportunity to help one another and seek out opportunities to team up on tasks. We’re all in this together — our team, pet owners, and the animal — and our success as a team hinges on all of us doing our best.- We communicate clearly. We speak up, we do what we say, and we’re transparent and honest. We value clear, simple communication.- We work happy. We bring a happy, positive attitude to work because it impacts the energy in the office. - We’re empowered. We’re building a new kind of vet experience, and every team member is empowered to try new things and own their decision-making.

Our Promise To You:

- We trust you. This is not a place where we micromanage. We took a tip from Steve Jobs: “It doesn't make sense to hire smart people and tell them what to do; we hire smart people so they can tell us what to do.” We hire smart people and give them ownership.- We offer great benefits (team-based bonuses, fantastic health, dental, and vision coverage, One Medical membership, continuing education, etc.). We don’t skimp here. - Mentorship is our priority — our team members are never alone, and we tackle challenges and questions together.

We’re looking for people who are not just team players, but also leaders. If you’ve made it this far, you’re probably looking for something different than what’s already out there. So were we — let’s meet.

— Dr. Zay, Mo, Lukas, and the whole Bond Vet team

Bond Vet provides equal opportunities for everyone that works for us and everyone that applies to join our team, without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service, past, present, or future, in the uniformed services of the United States (military or veteran status), or any other consideration protected by federal, state, or local law.

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