Chief of Staff

Jul 13, 2021
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About Us

Snapcommerce is a high growth company that sits at the intersection of mobile commerce and fintech. Our flagship product Snaptravel allows millions of users around the world to book their travel over messaging. We are currently in the scale-up phase of the company with plans to grow from ~100 employees to ~300+ employees as fast as possible while maintaining the competitive advantages and culture of being a startup

With a high-performing team of world class leaders, Snapcommerce thrives on tackling complex problems within AI, E-commerce, and Conversational Design to push the boundaries of the value we can add to our user’s lives!

At Snapcommerce, we pride ourselves on the performance-driven environment we’ve created for our team to prosper and excel. Our values are rooted in making data driven-decisions and risk-taking actions that add value to both the user and the company.

About the role:

Work on projects of the highest importance: Report directly to the co-founder and help them with key projects as they arise. Given our fast paced environment, new ideas and problems are always appearing and need someone with context across the entire company to address them. These might include building key partnerships, conducting competitive diligence, and analyzing sensitive data, among other initiatives.

Coordinate organizational planning and progress reviews: Lead the executive team through quarterly and annual objective setting and results tallying. This can include determining the frameworks and methods used to record and track goals, pressure testing priorities with different business leaders, coordinating cross functional goals and sharing the information with the broader organization.

Evaluate and incubate new ideas: Be the first to scope and research new initiatives to form a point of view on whether they are feasible. Work cross functionality to run tests with early iterations of products and ideas. Transition successful initiatives to other parts of the organization.

Engage in important, external meetings: Prepare the most senior leaders for key external meetings and attend to gain context for other initiatives and teams.

Communicate company wide updates: Write and present internal and external business updates. Solicit and summarize information from other leaders for these as needed. Topics can be specific, for instance, key project updates, or broad, including board decks.

About You:

- 4+ years as a leader or founder of a startup or management consulting, investment banking- Proven experience organizing and working with multiple, cross functional teams- Learns quickly and has a track record of getting things done- Strong verbal and written communication skills- Excellent business acumen and understanding of a P&L- Data driven and strong command of data analysis tools (SQL is a plus)- High level of accountability; self driven and motivated- Thrives in ambiguous situations and can get to the root cause of problems/solutions quickly and decisively- Has a bias for action and is resourceful- Product thinking and builder/operator experience is a strong plus

We Believe in Equal Opportunity

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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