Chief of Staff

Full-time
New York, NY
Remote âś…
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Apply before: 
Dec 24, 2022

At Children’s Aid, we believe that all kids have limitless potential. Our dedicated staff provide comprehensive supports for nearly 50,000 children and families in targeted, under-resourced New York City neighborhoods. We know what it takes to ensure children grow up strong and healthy, and ready to thrive in school and life: excellent education and health care, social-emotional support, and strong, stable families. With 2,000 plus staff members at more than 40 locations across New York City – including early childhood education centers, public schools, community centers, and community health clinics – and an annual budget of nearly $170 million, we are a solutions-driven, multi-service agency employing a holistic strategy that serves children and their families at every stage of development. The chief of staff serves as a key advisor to the president and CEO and, as a member of the executive team, is charged with driving Children’s Aid’s cradle-through-college agenda and improving overall organizational effectiveness. The chief of staff is responsible for building and sustaining an effective support structure for the CEO and ensuring that Children’s Aid senior staff members are operating in alignment with the priorities set by the CEO. Working closely with senior leaders of the organization, the Children’s Aid Board of Trustees, and external and internal constituencies, the chief of staff coordinates cross-functional processes and provides oversight on critical and time sensitive issues and initiatives that include organizational strategy, cross-divisional activity, and board management. As a trusted advisor to the president and CEO, the chief of staff acts in her stead, as appropriate, including representing her in meetings and discussions both internally and externally.Direct Reports: Director of Public Policy, Director of Performance Management, Board Liaison and Special Assistant to the Chief of Staff, Executive Assistant

Responsibilities:Advisor to CEOStrategize with CEO on organizational opportunities and challengesPerform analysis and strategic consultation on major issues impacting the organizationPlan, direct, coordinate, and evaluate the overall operational effectiveness of the executive office to achieve CEO goals

Organizational Strategy and Cross-Functional ActivityCoordinate Executive and Leadership Team meeting agendasFacilitate annual organizational planning process to ensure alignment with strategic prioritiesMonitor progress towards annual goals of CEO’s direct reportsInitiate and manage critical and highly visible projects, including coordination of resources and external consultants to ensure successful implementationFoster productive and collaborative relationships internally and externally on behalf of the CEO

Board ManagementWith CEO, lead board of trustees strategyOversee board of trustee meeting preparation and executionSupervise Board Liaison, who coordinates all aspects of board activities

CommunicationsWork closely with VP of marketing and communications and the chief development officer to ensure that communication from the president and CEO is accurate, timely, and coordinatedProvide leadership on development of speeches, presentations, and talking points for the CEO on an array of topics and for a breadth of constituenciesConvene Crisis Communications Team as needed

Public PolicySupervise director of public policy for the purpose of elevating Children’s Aid as a key player and thought leader at the local, state, and federal levels on policies that support children and families living in poverty

Office of Performance ManagementSupervise director of performance management for the purpose of ensuring sustainable data-driven operations in programmatic and central divisions in order to increase effectiveness and achieve mission-driven outcomes for childrenSupervise staff to manage president and CEO’s calendar in accordance with strategic prioritiesCoordinate resources to ensure president and CEO is prepared with appropriate content, messages and documentationRespond to and meet with a broad range of internal and external individuals, frequently related to matters of immediate concern, and coordinate responses, solutions, and follow-up

Executive Office ManagementSupervise staff to manage president and CEO’s calendar in accordance with strategic prioritiesCoordinate resources to ensure president and CEO is prepared with appropriate content, messages and documentationRespond to and meet with a broad range of internal and external individuals, frequently related to matters of immediate concern, and coordinate responses, solutions, and follow-up

Qualifications:Bachelor’s degree required, relevant advanced degree preferredInterest and commitment to Children’s Aid’s mission, values, and historyUncompromising belief in all children’s potential, and in the ability and promise of all children to succeedMinimum of 10 years of experience successfully leading cross-functional teamsExceptional project management and organizational skills, and the ability to manage multiple priorities in a complex environmentDeep commitment to DEI and anti-racist values; dedication to dismantling systemic racism.Excellent analytical, verbal, and written communication skills along with a high level of diplomacy, discretion, and problem solving abilityProven success in developing collaborative relationships, and a successful track record of providing sound advice and counsel to senior leadersLeadership, influencing, and negotiation skills a mustExperience working with media and in press relations, and policy and advocacy preferred

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