Chief of Staff

New York, NY
Dec 30, 2021
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About the job

Arcadia is a creative studio focused on the next generation of branded Augmented Reality experiences. At Arcadia, there is no bar. We develop without preconception, create with wondrous abandon and execute with technical precision. Powered by a team of world-class experts that pioneered mobile Augmented Reality, we translate new technology into the most innovative, impactful, and effective experiences on behalf of our partners. With AR as our singular focus, we deliver across platform, web and app-based environments.

We’re looking for a Chief of Staff to join the Arcadia team. The Chief of Staff will work directly with the Managing Director of Arcadia as a core member of the leadership team supporting the day to day operation and execution of the studio’s strategy. The Chief of staff will be the catalyst for operationalizing the Managing Director's vision across the studio’s business development, marketing, strategy and growth functions. They will collaborate across Arcadia’s teams and will be expected to set the standard for creativity, operational rigor and innovation. They will also be asked to advocate for diversity, inclusion and open-minded discourse and infuse that spirit into the team and client work.

The ideal candidate will be equal parts creative partner, client evangelist and business strategist who is comfortable wearing multiple hats across the organization. They will need to be an intersectional thinker who can approach problems from a business, creative, and data angle, and orchestrate solutions from across that spectrum. Finally, they will need to be a world class communicator and collaborator that can represent each function within Arcadia’s org.

What You’ll Do

  • Partner with the managing director to develop the strategic vision for the studio
  • Develop an operational business plan, setting short- and long-term strategic course for reaching the studio’s goals
  • Play an integral part in winning new business, marketing the studio and fueling best-in-class AR campaigns grounded in cultural insights
  • Work to attract top talent to the studio to build out the business, account and design functions
  • Collaborate with account, production, comms and design leads to guide clients towards bold and innovative use cases for AR
  • Make resource prioritization decisions with a view towards business goals
  • Review the studio’s operations and output, report those findings and translate them in to strategy recommendations
  • Act as a change agent/impact player internally and on behalf of partners to execute against goals
  • Act as a company spokesperson providing a credible source of thought leadership in AR

Knowledge, Skills, And Abilities

  • Proven ability to foster trusted long-term relationships with senior-level clients across verticals
  • Proven track record of treating creative as a business -- leading with equal emphasis on best-in-class creative development and business results
  • Proven track record of writing and executing business strategies

Minimum Qualifications

  • 8+ years of marketing strategy experience
  • Experience working with AR production, account, design and strategy teams to deliver best in class client work
  • Familiarity with agency structures, creative development as a service as well as data analytics
  • Ability to articulate a vision and strategy in a manner that inspires and motivates others to understand, meet and exceed expectations

Preferred Qualifications

  • Experience ideating, pitching and developing large scale AR executions for senior level clients
  • World class narrative building ability
  • Proven ability to build relationships across stakeholders
  • Understanding of how data and analytics can help guide creative choices
  • Possess an entrepreneurial spirit and be self-starters with a deep sense of accountability, creativity, resourcefulness, and a desire to collaborate and step in for the good of the team and the studio
  • Dynamic personality able to effectively engage and influence a variety of audiences
  • A wealth of industry knowledge including current trends and business philosophies
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