Chief of Staff

Oct 14, 2021
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About ixlayer

ixlayer is reinventing the health ecosystem by empowering every individual to manage their health testing at home. ixlayer’s technology infrastructure and software is leveraged by large enterprises to enable millions of people to regularly have a superior lab testing experience. Think of us as the Stripe of Healthcare - enabling health systems, payors, biopharma, and digital health companies to connect their patients to the right test at the right time, all with a patient-friendly experience.

ixlayer raised a $75M Series A led by General Catalyst (VC behind Snap, Stripe, AirBnB, Oscar and many other top flight startups) with participation of Salesforce and Accenture. The company is in a hyper-growth stage rolling out its health testing platform. We are very well-capitalized through both our revenue-generating customers and VCs, giving us the resources to go after big things!

Founded in 2018, ixlayer currently supports millions of patients and has launched hundreds of testing programs for large organizations, health systems and every level of the government.

**Our Chief of Staff **

At ixlayer, we are experiencing exponential growth as we are changing the future of healthcare. To continue on this trajectory, we’re searching for a highly qualified chief of staff to work closely with our executive team.

The ideal candidate will have a unique combination of emotional intelligence, operations & administration, project management and executive presence. The Chief of Staff will lead through influence and have deep understanding and exposure to a variety of business areas.

This role requires the ability to Orchestrate many things while also being able to zoom into and out of details quickly to ensure information is being surfaced to the CEO in a timely manner.

What You Will Be Doing

  • Oversee strategic business initiatives from development through successful execution under the guidance of senior leadership and departmental heads
  • Assist and communicate with executives in decision-making, program management, and initiative implementation
  • Review, design, and execute on improvements to org structure, find knowledge and skills gaps and help address them
  • Improve current processes and coordinate organizational procedures for optimized efficiency and productivity
  • Manage CEO’s priorities, liaise with the leadership team, Board of Directors and business partners on key initiatives. Aid in escalation, delegation, resolution.
  • Communicates with urgency and appropriate discretion and transparency to keep the CEO, leadership team, and stakeholders informed and aligned.
  • Represent the CEO in internal and external meetings, as appropriate.
  • Build and develop relationships with all employees for increased efficiency and effective responsiveness into existing operations, and help to define new operational strategies, working with CEO and executives on special projects
  • Serve as a subject matter expert, handling inquiries and developing action plans to address them, and assisting with the preparation and dissemination of communications

What You Must have for this Position

  • 7+ years in a business or executive management role
  • Strong sense of urgency
  • Strong ability to execute and ability to know when to delegate
  • Demonstrated ability to develop relationships with senior executives and lead through influence
  • High tolerance for ambiguity, complexity, and changing priorities
  • Proven experience organizing and directing multiple teams and departments
  • Excellent communicator in written and verbal form
  • Extremely versatile, dedicated to efficient productivity

Preferred Qualifications

  • Consulting experience with a focus on operations management
  • Proven success in a project coordination role
  • Nimble business mind with a focus on developing creative solutions
  • Strong project reporting skills, with a focus on interdepartmental communication
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