Chief of Staff

Cambridge, MA
Hybrid ✅
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Apply before: 
Jun 23, 2023

Who We Are - ICivics


In partnership with iCivics, up to 9 million students learn about our government, the rule of law, and civic issues. We make civic education relevant to new generations of Americans through online games and innovative classroom resources available at no cost. Our reach is substantial: 145,000 teachers across all 50 states are registered with iCivics—and we are growing by leaps and bounds based on a 30% increase in just one year in teacher accounts and active users. Student engagement is at the heart of the iCivics story: our games have been played by students a staggering 148 million times.

But we're not only the leading provider of civic education, but also working to catalyze a movement to prioritize civic education in the United States and demonstrate its impact in sustaining and strengthening our nation's constitutional democracy.

About The Role - Chief Of Staff

The Chief of Staff is a trusted partner to the Executive Director, creating leverage for the Executive and the organization as a whole. Part advisor, gatekeeper, problem solver, and all-around strategic partner, this role works internally—through cross-functional work and special projects—and externally—through supporting executive communications and thought leadership—to advance the mission and vision of iCivics.

In addition to being a trusted partner for the Executive Director, the Chief of Staff serves as an essential thought partner and adviser for the Board of Directors and the entire iCivics team—mainly through their close work with the Executive Team. Working in concert with the Executive Assistant, this role oversees all activities for the Office of the Executive Director.

Your responsibilities will include

  • External work:
    • Be a strategic thought partner with the ED.
    • Prepare presentations, writings, and partner outreach.
    • Provide research, analysis, and recommendations to support the Executive Director's objectives and decision-making.
    • Work closely with the Executive Director on strategic thought leadership to advance the mission and standing of iCivics.
  • Internal work
    • Represent the ED in meetings and seek to move forward with agreed-upon priorities across functional areas to meet organizational goals and oversee internal ED communications.
    • Coordinate projects or commitments involving multiple teams, as assigned by the Executive Director, ensuring alignment, communication, and leveraging of resources.
    • Provide additional capacity to the Executive Director and staff, take on complex program design, policy work, special events, and/or strategic communications.
  • Managing the Office of the Executive Director, including direct supervision of the Executive Assistant:
    • Ensure thorough meeting preparation and follow-up, reviewing upcoming meetings, and coordinating with the Executive Assistant to ensure the Executive Director has all of the information needed to be as productive as possible.
    • Contribute idea generation and problem-solving skills to figure out smart ways to move projects forward and build sustainable systems.
    • Maintain continuous lines of communication, keeping the Executive Director informed of critical issues.

Who You Are:

  • A Details Lover. You are meticulous about the quality of everything you put into the world. Even on the 37th slide, you ensure the font size and background color are on point.
  • Direct and Proactive. You are straightforward, honest, and loyal. You are confident enough to be candid, direct, and focused enough on efficacy to be comfortable working behind the scenes.
  • A Do-er. As part of a high-performing team, new tasks, and opportunities often present themselves quickly. You excel at self-management, having boundaries, and getting things done.
  • A Collaborator. Working across cultural lines on a dispersed team, you easily gain trust and set others up for success. You know you don't have all the answers and take pride in knowing everyone's sweet spots, bringing them in at just the right time.
  • An Abundant Thinker. You believe that we are living in a world of abundant resources and that the right team of partners can make incredible things happen. You bring relentless curiosity and creativity to every task, project, and engagement.
  • Self-aware with Low Ego. You've done the work to get to know yourself, and it shows in the quality of your relationships. You value authenticity, kindness, gratitude, and intellectual humility.

What You'll Need

  • 4-6 years of overall professional experience (we are background agnostic and excited by candidates with unique work histories).
  • A proven track record of executing high-quality communications work in a fast-paced environment, including a focus on writing, storytelling, and preparing presentations.
    • A lot of presentations. This is a PowerPoint-heavy role.
  • The confidence and ability to assert influence in ensuring deadlines are met and leadership stays on track regarding essential deliverables.
  • Resiliency in the face of change and the ability to adapt work and goals to meet the demands of a changing global context.
  • Deep project management experience with both cross-functional internal teams and external partners.
  • A commitment to diversity and inclusion. You're always asking: "whose voice is not at the table?" You have experience working with diverse teams and successfully navigating cross-cultural communication in both local and global contexts, and you deeply value creating a workplace that is supportive of difference.

Compensation and Location

iCivics provides a comprehensive benefits package, including generous health insurance for individuals and competitive rates for families/dependents, generous time off, family leave, and a collegial environment that supports professional development and wellness.

The hiring range for this position is an annual salary range of $95,000-110,000 per year. The ïŹnal salary within this range will be determined based on work location and relevant experience.

This is a full-time, remote position, and we are location agnostic regarding where in the United States you are based.

Why this role is compelling

Working directly with an extraordinary leader, Louise Dube, you will experience first-hand what it means to lead a well-run, growing organization toward a particular vision. You will be exposed to an unusually wide range of people and issues in the ed-tech and social sectors, as well as the internal infrastructure and operations of a fast-growing organization.

A successful candidate will develop and grow a broad set of professional skills, honing them to the level of excellence in a demanding and fast-paced environment. You will work with, learn from, and grow alongside a high-performing and diverse team in which each individual is committed to rapid development of themselves and others.

This role has the option to serve as a leadership development path for the right candidate. There is a high potential for the role to evolve within three years based on the particular strengths that you bring to the team, making this an invaluable opportunity to expand your career in the education nonprofit sector.

The Application Process

iCivics has engaged Equitable Hiring Group to support this hiring process. To apply, please complete the short form to the right.

Individuals who apply by Wednesday, May 31st, will be given priority; therefore, we encourage you to submit yours soon!

When you apply, we kindly ask you to remove your schools from your resume. There is no need to reformat your resume and leave your degree as is; simplify it to "B.A. Economics," for example. Just remember to remove any undergraduate and graduate school name references where possible. This "bias-reduced" process is aimed at opening this opportunity to more candidates, reviewing applicants on performance assessments instead of resume proxies (e.g., where you went to school).

This evaluation process will follow practices shown to reduce bias in decision-making and may be different from other application processes you have experienced.

The overall evaluation process will look to follow this anticipated timeline:

  • Late May: Selected candidates asked to complete short answer questions
  • Early June: Phone interview with iCivics Staff
  • Early June: Finalist candidates will be asked to complete a timed, paid, trial assignment
  • Mid-June: Finalists will participate in a multi-team member group interview via video conference
    • Candidate references will also be checked at this step
  • Late-June: Offer extended

If you have any questions about the opportunity, please feel free to email

iCivics is an equal opportunity employer and strongly encourages applications from people of color, persons with disabilities, women, LGBTQ+, and other underrepresented applicants.

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