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Chief of Staff

Full-time
New York City Metropolitan Area
Aug 25, 2022
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Apply before: 
Feb 21, 2023
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Anna Sheffield Fine Jewelry

Since it’s founding in 2009, Anna Sheffield Fine Jewelry has honed a unique, signature style through an alchemical merging of the beautiful with the perfectly imperfect, irreverence with femininity, and a modern sensibility with timeless chic. Through her namesake brand, Anna Sheffield distills the classic aspects of jewelry design into elemental forms with a restrained simplicity, proving tradition is not always synonymous with convention. The result is jewelry that is more than ornamental–each piece a precious talisman, imbued with history and alive with meaning.

Committed to a philosophy of impeccable quality with sustainable and ethical practices, Anna Sheffield Fine Jewelry aligns production with diamond and metal reclamation and single-origin gem sourcing with the highest caliber of craft. We uphold these values throughout the company with a diverse team, working together across sales, marketing and manufacturing. Each person and department is participant in our consitent and continual evolution. The dedication to greatness in our product and brand experience, and the care and respect for our clients and each other creates a dynamic workplace where people thrive and grow.

Responsibilities:

Leadership & Strategy

  • Oversee the day-to-day operations of the company, directly managing multiple departments and helping the CEO/Creative Director to set strategic priorities
  • Serve as a key member of the Leadership team, planning and facilitating regular team meetings, driving the execution of action items, and turning discussions and ideas into strategic work
  • Drive strategic and operational planning processes to completion in partnership with company leaders and the broader organization, resulting in clear goals, KPIs, and roadmaps
  • Cultivate a culture of trust and transparency, eliminating the tendency to work in silos.
  • Provide guidance and direction across departments, supporting leaders in their long-term growth and day-to-day execution
  • Ensure that vision, culture, and intent is properly developed and communicated through all aspects of the company's client facing channels (including retail stores, e-comm, and marketing channels)

CEO Support

  • Act as a bridge between the CEO/Creative Director and internal departments, building strong, collaborative relationships and ensuring alignment across the organization
  • Ensure that the CEO/Creative Director's time is leveraged effectively, including engaging the right participants in and out of meetings and problem solving with stakeholders in advance to maximize their time with the CEO/Creative Director
  • Act as a trusted advisor and thought partner to the CEO/Creative Director on all business and personnel matters
  • Conduct research and summarize learnings to advise the CEO/Creative Director on strategic priorities

Business Operations

  • Own and continuously improve company operating cadence (e.g. Leadership team meetings, All hands, bi-annual strategic meetings)
  • Own internal communications to ensure that everyone has the information they need when they need it
  • Provide support and coordinate information sharing to/from our Financial advisors and Senior consultants
  • Develop a deep understanding of the business and act as the go-to person for finance and operations
  • Work with Operations staff to handle employee relations issues
  • Work with Operations staff to maintain and update company budgets and stay up-to-date on weekly financials

Skills and attributes:

  • Solution-oriented – you see opportunities, not obstacles
  • Bias toward action – you don’t let perfect be the enemy of good
  • You lead by example and have a coaching mentality
  • Level-headed and approachable – you are great at context-switching and handling feedback to and from all directions
  • You always see projects through to the finish. You get things done.
  • You think strategically while using data to set the right goals
  • High EQ and strong people management skills
  • You are attached to outcomes not ideas
  • You love developing creative solutions and moving from ambiguity to action
  • You are a thoughtful and effective communicator in both 1:1 and group settings
  • You are efficiency-minded and profitability-driven
  • You’re constantly learning and improving, and helping others do the same

Preferred Qualifications

  • 7+ years in a business or executive management role
  • 5+ years experience in strategic planning, goal setting, and tracking
  • 2+ years experience managing senior leaders
  • Knowledge of the jewelry industry and past experience managing sales and production portions of a jewelry company is a plus
  • Proven experience organizing and directing multiple teams and departments
  • Comfortable with budget management and data analysis
  • Experience executing a designer/brand leader’s creative vision
  • Proven success owning complex, cross-functional projects and seeing them through
  • Willing to submit to background check, standard NDA, and be a keyholder

Anna Sheffield Jewelry is an equal opportunity employer committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status with respect to recruitment, hiring, promotion and other terms and conditions of employment.

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