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Chief of Staff

Austin, Texas Metropolitan Area
Oct 29, 2022
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Apply before: 
Nov 28, 2022

About Heading Health

Heading is on a mission to accelerate mental well-being through connection-based care. Our co-founder, Steve Levine MD, has designed an outcomes-led approach pairing clinician know-how with interventional treatments that when paired with psychotherapy offer better outcomes for difficult-to-treat patients.

These already FDA-approved treatments are Spravato and Transcranial Magnetic Stimulation (TMS), offered alongside ketamine, with psychedelic therapies (MDMA, psilocybin, and others) likely to be approved over the coming years.

Reimagining mental health: Mental health care is often inaccessible, unaffordable, and is so often ineffective. At Heading Health, we utilize developments in clinical research, insurance coverage and technologies to deliver the best outcomes for our patients. Our core values are patient outcomes, agency and being different.

A mission-driven company: The secret ingredient that makes things move is how we come together. It begins and ends with compassion: compassion for our patients, teammates, and ourselves. We have unmatched experience in delivering safe, effective interventional treatments and are guided by a world-class clinical advisory board.

Who is the Chief of Staff at Heading Health?

As the Chief of Staff, you will have a unique opportunity to support the CEO on a daily basis with key strategic initiatives and partnerships. This role will have high visibility and freedom with the internal executive team, the Board of Directors, and outside investors.

In this highly valued role, you will be able to leverage your experience to support and carry out new strategic initiatives that will shape the current and future state of the company. A high degree of independence, analytical thinking, and healthtech experience will be necessary to be successful in this role.

The Chief of Staff will also lead and execute special projects across different departments based on the CEO’s priorities.

This role is designed for someone looking to gain direct experience with every important aspect of leading a fast-growing technology company that’s making a difference in patients’ lives, with the goal of leading a company themselves in the near future. This is a full-time and fully remote role with extensive travel required. Typical working hours are Monday through Friday, from 8:00 am to 5:00 pm (CST), and occasional weekends are required.

What you will be doing:

  • Assist the CEO in all aspects of strategy, business development, and financing.
  • Lead internal teams and projects.
  • Assist in preparing company sales and investor materials.
  • Financial modelling (with CFO) – willingness to have an opinion and dig for supporting and contrary data points.
  • Metric ownership and metric prioritisation.
  • Present to C-Suite Level Management Teams, investors, and the board of directors.
  • Influence and facilitate business leaders to set short and long-term strategies to drive strategic initiatives.
  • Review and drive the planning, process, and action for strategic outcomes.
  • Report, analyze, and translate data into key insights that drive executive decision-making.
  • Analyze financial performance results, trends, and opportunities to recommend strategies to increase revenue and profitability.
  • Establish and manage KPIs and an effective oversight process to enable rapid business decisions while mitigating risk.
  • Prepare and deliver presentations and QBRs to a variety of stakeholders, executive teams, board members, shareholders, and external customers.
  • Demonstrate a high level of personal accountability, innovative thinking, and daily process improvement.
  • Prepare and present clear, concise, and relevant information that advances the dialogue and enables strong business decisions.

Your background and skills:

  • Educated at a Bachelor's level. MBA is strongly preferred.
  • Additional to prior experience, at least 1-5 years of work experience in healthcare or healthcare consulting, investment banking, or private equity.
  • Ability to run point on projects and escalate as necessary.
  • Knowledge of the Healthcare ecosystem and trends like value-based care.
  • Outstanding presentation skills and communication (written and verbal).
  • Comfortable with industry analysis and excel modeling as required.
  • Strong independent decision-making ability.
  • Strong interpersonal and presentation skills in speaking with different levels of management.
  • Ability to analyze large amounts of data.
  • Possesses in-depth technical knowledge in function derived from experience in non-management and middle management roles.
  • Fluent understanding of P&L dynamics and unit economics.
  • Highly organized and process-oriented.
  • Strong attention to detail.
  • Demonstrated ability to coordinate information across multiple business units and build effective business relationships within an organization.


  • Medical, dental, and vision insurance.
  • Competitive salary.
  • 401k match of 50% up to 4%.
  • 15 days of paid time off, unlimited sick leave, and 9 paid holidays.
  • Life Insurance, Short- and Long-Term Disability.
  • Career development opportunities in a high-growth startup environment.
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