Business Operations Manager

Full-time
Jersey City, NJ
Remote âś…
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Apply before: 
Nov 26, 2022

About Bluevine

Bluevine is on a mission to enable a better financial future for small business owners through innovative banking solutions designed just for them. By combining best-in-class technology with advanced security and a deep understanding of the small business community, we deliver end-to-end banking and lending products that empower always-on entrepreneurs to grow their businesses with confidence.

As a dynamic company with massive potential, we’re backed by leading investors such as Lightspeed Venture Partners, Menlo Ventures, 83North, Citi Ventures, and nearly 9 years of proven success. Since launching in 2013, we have grown exponentially, amassing over 400,000 customers across all 50 states and a global team of more than 500 people. Our passion is driven by purpose: to give small businesses the tools they need to succeed and we’re just getting started.

All of this begins with our team who are driven by collaboration, problem-solving, and learning and growing together. With a commitment to innovation and community impact, our mission is to help every small business—and every team member—thrive. Join us!

This is a hybrid role . At Bluevine, we pride ourselves on our collaborative culture, which we believe is best maintained through in-person interactions and a vibrant office environment. All of our offices have reopened in accordance with local guidelines, and are following a hybrid model. In-office days will be determined by location and discipline.

We are open to up-level this role for the right candidate.**

About The Role

As Business Operations Manager at Bluevine, you will use analytical rigor and sound business thinking to drive strategic decisions and position Bluevine as a best in class financial services platform for small businesses. The Business Operations Manager will partner with line managers and executives to diagnose and resolve operational inefficiencies, design go-to-market strategies, and incubate new roles or functions. In this highly analytical role, you will directly contribute to Bluevine’s success by refining our strategic direction and driving our successful execution.

What You'll Do

Support and act as an extension of the General Manager of our Banking business unit by identifying and characterizing opportunities and risks, conducting ad hoc analyses, leading high-priority initiatives, supporting functional teams in business planning, and summarizing business performance for executive consumption Lead cross-functional projects to increase customer lifetime value; areas of responsibilities may include optimizing the onboarding funnel and new client conversion, analyzing existing client retention, and developing product cross-sell and pricing strategies Devise go-to-market strategy, including new product launches, channel mix, acquisition and distribution strategy; partner closely with our Finance, Product, Marketing and Commercial teams Drive business process improvement efforts as we scale our business. We understand the need to continually improve our internal processes and will look to our BizOps team to help identify inefficient systems, streamline key processes, and create scalable, replicable SOPs to help us continue our rapid growth Collaborate closely with cross-functional teams to understand value drivers and client needs, produce ROI analysis, and partner with leaders throughout the organization to plan and execute new initiatives Once new processes are implemented, you'll work with teams to analyze results and produce business performance reporting, scale best practices, and iterate when needed Support corporate and business unit strategy development through research and analysis

What We Look For

Bachelor's degree from a top university 3-6 years of experience in strategy or operations roles (Preferred: 2+ years experience at top management consulting firm) Excellent problem-solving skills: defining business problems and alternatives soundly, scoping and conducting analyses to best inform decision-making, making recommendations with clear articulation of tradeoffs Excellent analytical skills, including experience with large data sets (existing SQL and Tableau proficiency preferred but not required) and ability to build operational models with little oversight Ability to drive alignment and strong cross-functional execution through verbal and written communication, including presentations to executive audiences Comfort probing others’ plans and supporting refinement to drive maximum impact for Bluevine

BENEFITS AND PERKS - for employees located in the US

Excellent health coverage and life insurance benefits401K with an immediate 3% company match PTO, Company Holidays, and Flexible HolidaysCompany-sponsored Mental Health Benefits, including 1:1 therapyOver $1,000 annually for a wellness benefit of your choiceMonthly WFH stipendGenerous, paid parental leave covering up to 16 weeksAccess to financial coaches and education sessionsFree commuter benefits - Caltrain passes for San Francisco employees and a monthly parking allowanceMonthly DoorDash creditWeekly catered lunches and fully stocked kitchen pantriesDog-friendly Redwood City, CA officeCommunity-based volunteering opportunities

BENEFITS & PERKS - For Employees Located In Israel

Excellent group health coverage and life insurance benefitsStock optionsFlexible hybrid work modelLarge Study Fund contributionSalary Benchmarks and Checkpoints Monthly meal card of TenBis or CiBus (your choice) with generous balanceFree parking for cars, scooters, and bikesFree gym membershipCompany-sponsored Mental Health BenefitsPTO, Company Holidays, and Flexible HolidaysCommunity-based volunteering opportunities

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