Business Operations and Strategy Manager | Finance Practice

United States
Remote âś…
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Apply before: 
Dec 2, 2022

About This Role

The Business Operations and Strategy Manager will partner closely with Finance Practice leadership to develop creative approaches that solve complex operational problems and inform prioritization of strategic continuous improvement efforts. This position will be charged with discovering, improving, analyzing and visualizing data to deliver unique insights into operational execution, resource planning and customer usage and using those insights to craft compelling stories that inspire executive and management action. This role reports to the Business Operations & Strategy Lead for Gartner’s Finance Practice.

What You Will Do

  • Identify accessible data sets and models to better understand content, client interaction and operational performance, and potential improvement opportunities
  • Spot data-related challenges and work constructively to resolve them
  • Build and execute analysis plans/frameworks that yield unique insights into tangible operational improvements that will impact team and ultimately business outcomes
  • Create easy-to-consume leadership communications (e.g., slides, reporting tools and dashboards) that catalyze action on the most important operational improvements; leverage centrally-built tools where applicable
  • Cultivate strong relationships across the firm (e.g., with central functions and other practices) to unlock valuable sources of data and drive improvements in data collection and reporting
  • Coach individuals on the Finance Practice’s operational support team on tactical reporting and data collection projects

What You Will Need

  • Bachelors degree required; masters degree preferred
  • 4-8 years of progressive business experience, preferably in business intelligence, analytics or consulting
  • Strong analytical thought processes, including the ability to break down a complex, ambiguous problem into solvable components, and then finding the fact base to prove/disprove hypotheses about root causes of those components.
  • Experience managing multiple projects; demonstrated ability to own, manage and complete projects. Excellent organization skills. Time management and task flexibility--ability to multitask and change priorities as needed.
  • Written, visual, and verbal communications ability to summarize complex data sets into elegantly simple summaries which focus attention on the most important causes of a challenge. Strength in typical delivery modes required: Excel (details), PPT (summary), and verbal presentation to senior and varied audiences.
  • Ability to develop and maintain strong relationships up, down, and across the organization, via influence without formal management authority.
  • Knowledge and experience in working with Gartner Research and Advisory data resources (GEAR, PowerBI, OBIEE dashboards, BIC) preferred.

Who are we?

Gartner delivers actionable, objective insight to executives and their teams. Our expert guidance and tools enable faster, smarter decisions and stronger performance on an organization’s most critical priorities. We’ve grown exponentially since our founding in 1979 and we're proud to have nearly 16,000 associates globally that support our 14,000+ clients in more than 100 countries.

What makes Gartner a great place to work?

Our teams are composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We believe that a variety of experiences makes us stronger—as individuals, as communities and as an organization. That’s why we're recognized worldwide as a great place to work year after year. We've been recognized by Fortune as one of the World’s Most Admired Companies, named a Best Place to Work for LGBTQ Equality by the Human Rights Campaign Corporate Equality Index and a Best Place to Work for Disability Inclusion by the Disability Equality Index. Looking for a place to turn your big ideas into reality? Join #LifeAtGartner

What We Offer

Our people are our most valuable asset, so we invest in them from Day 1. When you join our team, you’ll have access to a vast array of benefits to help you live your life well. These resources are designed to support your physical, financial and emotional well-being. We encourage continued personal and professional growth through ongoing learning and development opportunities. Our employee resource groups, charity match and volunteer programs keep you connected to your internal Gartner community and causes that matter to you.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to

Job Requisition ID:73308

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