Splash (SplashThat.com)

Splash (SplashThat.com)

Business Operations Analyst

Full-time
United States
Mar 17, 2021
Apply NowContact Recruiter

About Splash:

Our mission is to develop the most innovative event technology on the planet to help marketers reach and engage their target audiences. From simplifying event asset creation to capturing attendee insights and measuring event impact, Splash enables marketers to efficiently scale event programs and connect event-driven engagement to business results. More than half of the Fortune 500 use Splash to streamline event marketing execution and optimize performance.

About the role:

As the Business Operations Analyst, your analytical mindset and attention to detail will help drive the effectiveness and efficiency of the business operations systems and processes. The Business Operations group includes both the Finance and Revenue Operations functions that include system operations and revenue reporting and analysis. This is a unique role that provides visibility into the Business as a whole and includes hands-on experience with end-to-end business operations processes allowing for fast-paced professional growth. You will need to be comfortable operating both as an analyst and capable of executing systems operations initiatives. No task is too big or too small. In this high-exposure role you will work outside the core team with members of other departments including revenue teams and marketing. 

Key Responsibilities:

  • Ensure the successful roll-out of salesforce and related system change and process updates by contributing to their design, implementation, pilot and testing, 
  • Maintain existing salesforce and related system processes by monitoring for issues, bugs and missing or incorrect inputs.
  • Own and manage recurring processes related to both business operations systems and updates of operating reports and dashboards.
  • Assist in the preparation of weekly operating reports and presentations that include revenue analysis and forecasts.
  • Develop insightful reporting and dashboards to track key metrics of the business that drive visibility, insights and productivity.
  • Monitor datasets, reporting and dashboards to identify and communicate trends and insights that drive positive business results.
  • Improve self-sufficiency and scalability of Business Operations by creating and updating documentation around processes and workflows.

Qualifications:

  • 3 to 5 years experience in operations or analytical type roles, preferably in high-growth SaaS environments and / or consulting.
  • Knowledge of key SaaS metrics including ARR, Renewal Rate, Net Revenue Retention, etc.
  • Working knowledge of Salesforce, with SFDC admin or other certification a plus.
  • Team-player with strong willingness to support the group.
  • Strong analytical and problem-solving skills.
  • Strong attention to detail, organization skills, and ability to own and complete projects end-to-end.
  • Experience with and the desire to automate processes and reconciliations.
  • Possess excellent communication and interpersonal skills
  • Ability to multitask, work under pressure, meet deadlines and thrive in a fast-paced work environment.
  • Comfortable working with large datasets and building automation. 
  • Experience with SQL, databases and / or Tableau a plus, but not required.
  • End-to-end revenue funnel analysis experience is a plus, but not required.

What's next?

If you’re interested in joining our fun, ambitious, and hardworking team, please send your resume. 

Splash is an equal opportunity employer.  We collect personal information (PI) from you in connection with your application for employment with Splash, including the following categories of PI: identifiers, 8 personal records, 9 commercial information, 10 professional or employment information, 11 non-public education records 12 and inferences drawn from your PI. 1314 We collect your PI for our purposes, including performing services and operations related to your potential employment. For additional details or if you have questions, contact us at [privacy@Splashthat.com]. 

Apply NowContact Recruiter