Business Operations

New York, NY
Apr 5, 2021
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About the job

Ramp is building the modern financial stack that enables companies to accelerate growth without compromising on their finances. We’re on a mission to uncover and eliminate waste before it undermines our customer’s goals. We make financial rigor easy by enabling real-time visibility and understanding of every dollar spent. Ramp was founded by the same team who built, scaled, and sold Paribus to Capital One, enabling automated savings on online purchases and putting over $100 million back in consumers’ pockets every year. We are backed by Founders Fund, Coatue, and Box Group, as well as over 50 founders of leading companies.

About the Role

Ramp is in a critical phase of growth. We grew 60x in 2020 and are building out a talented business operations team to ensure we maintain this trajectory for years to come. You’ll work directly with our Head of Business Operations to drive mission-critical, cross-functional projects across the organization. You will collaborate closely with our Sales, Marketing, Product, Risk, and Operations teams to deliver on ambitious growth goals. This is a key role where you will be uniquely positioned to impact the full picture of Ramp’s growth efforts across all functions.

What You’ll Do

  • Solve complex business problems and build / iterate on process for a wide range of go-to-market and operational needs within a high-growth startup
  • Work across Sales, Marketing, Product, Risk, and Operations to execute against Ramp’s growth goals
  • Perform work to inform key strategic discussions such as product expansion, market expansion, pricing, and more
  • Analyze unit economics and other cross-functional metrics / KPIs to identify areas of strength and improvement
  • Coordinate the selection and definition of quarterly OKRs (business goals and metrics to track progress)
  • Past business operations initiatives include:
  • Laying out product strategy and market opportunity for a key 2021 product launch
  • Build Ramp’s pricing strategy from the ground up
  • Run an RFP to select a key infrastructure provider for Ramp’s card business
  • Define key metrics and build dashboards to report to leadership / investors

What You’ll Need

  • 2-3 years of experience in management consulting, investment banking, private equity, venture capital, and/or operations / strategy at a fast-growing startup
  • You have an exceptional ability to draw key insights from both quantitative and qualitative data
  • You’re a structured thinker with a natural capacity to distill complex concepts and effectively communicate them to a variety of audiences
  • You have a “get things done” mentality; you can dissect problems, identify solutions, and drive these solutions to completion with a high degree of autonomy
  • You have a team-first mentality and communication skills that allow you to influence others at all levels and across all functions within the organization to rally behind shared business goals
  • You’re a master with Excel and PPT

Nice to Haves:

  • Command of SQL, Salesforce, and other business systems and tools, or a willingness to learn
  • Experience in high-growth startups and/or high-growth technology companies
  • Passion for or curiosity to learn about financial technology

Ramp Benefits

  • 100% medical, dental & vision insurance coverage (for you, and partially covered for your dependents)
  • 401k (including employer match)
  • Unlimited PTO
  • WFH stipend to support your home office needs
  • Monthly wellness stipend
  • Annual education reimbursement
  • Relocation support
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