Angela Rouse, fmr CoS at SeatGeek sat down with us to discuss what it means to be a generalist and how she's approached skill building throughout her career. Angela currently serves as the Head of Enterprise Operations at SeatGeek, having taken her experience as a CoS to apply it more directly to lead a more specialized operations team.
Some of the topics discussed include:
- Before working at SeatGeek, you were a strategy manager at RedBull, how did that experience prep you for your eventual CoS role?
- How did you get into your CoS role at SeatGeek?
- What were some of the big projects you worked on that stood out in your CoS experience? How did you orient yourself to own these projects?
- What does being a generalist mean to you?
- Where did you want to develop as a CoS on the spectrum from Generalist to Specialist? Where did your company need you?
- How do you think about developing a generalist skill set? What resources, communities, coaches, etc have been helpful to you?
- Can you tell us more about your transition from CoS to leading Enterprise Operations at SeatGeek?
- What are you working on right now? Do you manage a team? Have your generalist skills needed to change at all?
- What’s the best professional advice that you’ve ever been given?
- Parting words you have for current CoS?